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This is not just HR ... (Marks & Spencer)

C. Warren
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GM dealer training goes global (General Motors)

J. Zonneveld
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From ”no class” to world class (Skoda)

G. Radler
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Arriva: dramatic results on diversity

C. Wolff
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Building brand champions (training at General Mills)

J. Gordon
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How Bob Iger unchained Disney

R. Grover
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Management and music: the exceptional case of the IBM songbook

A. El-Sawad
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Sweet revenge (corporate revenge)

J. McGregor
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The survivors (downsizing at Sony)

H. Pinkerfield
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Safety in numbers (retention)

E. Clarke
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Abroad but not forgotten: Improving the career management of employees on international assignments

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Rockware sparkles in the glass industry: MBA program helps to secure company's future

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Languages unlock business success: … but co‐operation and cultural awareness also have important roles to play

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Training sets the right tone at the Carphone Warehouse: Program helps to promote sharing good practice

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Superdrug prescribes e‐recruitment to improve talent management: Retailer cuts its cost per hire by 87 percent

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Get group agreement fast

Clive Lewis
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Employees come first at high‐flying Southwest Airlines: Model contrasts with the Ryanair approach to low‐cost aviation

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Training helps to mop up inefficiencies at SCA Hygiene Products: Buildings and workshops converted into classrooms for business improvement center

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Learn‐while‐you‐play program gets IBM recruits up to speed: Video game techniques develop new employees before they set foot in the office

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CPS administrators train to become lawyers: Scheme offers new opportunities for employees whose career options were restricted

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Managing racism in the workplace: the Lancashire County Council approach: Executive coaching and mentoring develop people management skills

Blair McPherson
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It's time to cut back on co‐operation, communication and central control: Chief executive puts the case for simpler, faster systems

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Interview with Celia de Anca

Interview by Rachel Brown
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Employment law outlook

Employment law outlook

Mike Pitt
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Suggested reading

Empowerment and Innovation: Managers, Principles and Reflective Practice

Martin Beirne
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Dilemmas of Leadership

Tudor Rickards
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What’s on the web

What's on the web

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