How to hold on to your key information‐technology specialists: … and the true cost of replacing them

Discusses what motivates people who work in information technology and looks at ways that companies can retain their key personnel.

Describes a retention and reward strategy for information‐technology specialists.

Details the importance of having a clear job specification, proper business planning, the possibility of flexible working, an effective training and development policy, staff surveys and exit interviews.

Emphasizes that IT specialists need to feel that they do a job well and that their input is recognized, valued and rewarded.

Reveals that the market for IT specialists remains buoyant, despite the economic downturn.

Stresses the importance of organizations looking after their valued IT staff if they want to retain them.