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Purpose of this paper

Aims to consider the two scenarios facing a new manager appointee – the organization chart which outlines assignment of authority in the workplace and the involvement in a work group in which teamwork is advocated.

Design/methodology/approach

Advises new managers that though they were appointed to their positions, their recognition as leaders has to be earned by their performance.

Findings

Observes that if employees choose not to follow – which is voluntary – the manager will find it very hard to be effective.

Originality/value

Emphasises what tends to be overlooked.

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