.... Findings The instrument established excellent reliability at 0.904. Five factors such as “Showing concern and developing strong relationships with members”, “informing”, “coaching”, “participative decision making” and “leading by example” were extracted and validated from the exploratory and confirmatory...

...Jane Lockwood Purpose The purpose of this paper is to provide a theoretical framework that is of practical use to those who are coaching for enhanced communication in the contact centre industry. Design/methodology/approach The conceptualization of this framework has emerged after several...

...Paul Lyons; Randall P. Bandura Purpose The purpose of this paper is to explore the potential benefits of integrating self-regulated learning with skill charting, a training and development tool. The following areas are examined: manager-as-coach, self-regulated learning, and skill development...

... society, and we see untapped opportunities to harness the energy and potential to achieve positive results. The purpose of this paper is to offer a coaching approach to working with teams that utilizes positive deviance eliciting strengths, unique skills and knowledge, and building on these to create...

...Liz Copeland Purpose – The purpose of this paper is to discuss how aspects of leadership development can be used to enhance the coaching experience and how leadership skills can be applied to the process of personal change. Design/methodology/approach – The concept of “leadership in action...

... approach to management development under the theme of social learning. Philip LeNir can be contacted at: phil@coachingourselves.com © Emerald Group Publishing Limited 2016 Management development Coaching Leadership development Mintzberg Many educational structures...

...Jennifer Jane Britton Purpose – The purpose of this paper is to explore the expansion of the coaching context in organizations through team and group coaching. The paper provides definitions and several examples of what these engagements look like, along with key considerations when expanding...

...Kirsty Yates Purpose – The purpose of this paper is to offer a number of recommendations that will enable you to get your hands around the coaching that is taking place inside your organisation so that you can manage it better and, moreover, calculate the commercial and cultural returns your...

...Kirsty Yates Purpose – The purpose of this paper is to understand the extent to which clients manage, track and evaluate coaching within their organisation, including awareness of the number of individuals being coached, awareness of their annual coaching spend, existence of a consistent...

..., developing their capability for proactive change. The narrative covers a ten-week MBA course (coaching and mentoring), with ten students. But the results also have implications for management training generally. In this project the approach was to organise a programme in which the students were...

...Coral Ingleton Purpose The purpose of this paper is to share the author's viewpoint on coaching and its benefits. It also aims to cover using coaching as a development tool and how reciprocal coaching can be of benefit to organisations. Design/methodology/approach The author's...

...David Clutterbuck Purpose The purpose of this paper is to raise awareness of the role and nature of team coaching. Design/methodology/approach The paper undertakes a review of research and practical experience in team coaching. Findings Team coaching has multiple...

...Christiaan McComb Purpose This paper's aim is to assist organizational development (OD) managers in the design and implementation of a coaching culture in their organization. Design/methodology/approach This is a conceptual/discussion paper, which draws on case real world examples...

...Christiaan McComb Purpose The paper's aim is to assist OD managers in the design and implementation of a coaching culture in their organization. Design/methodology/approach This is a conceptual/discussion paper, which draws on real world examples and is supported by the coaching...

...Laura Ashley‐Timms Purpose This paper aims to demonstrate how commercially effective business coaching can and should be implemented. Design/methodology/approach Drawing on both external sources and personal experience both as a coach herself and as the Director of Coaching...

...Christiaan McComb Purpose This paper aims to assist organizational development (OD) managers in the design and implementation of a coaching culture in their organization. Design/methodology/approach This is a conceptual/discussion paper, which draws on real world examples...

...Nick Wright Purpose This paper aims to demonstrate the value of physical experimentation in coaching to raise client awareness and enhance transformational potential. Design/methodology/approach This action research case study involved working with an individual coaching client...

...Carol Wilson Purpose The aim of this paper is to focus on how to create a coaching culture in organizations through coach training and external coaches. Design/methodology/approach The writer draws on her experience in corporations as a board director and as a consultant...

... years of work with 40 per cent of FTSE 100 companies. Findings Five vital ingredients for dynamic performance conversations are: stretching goals with fortnightly feedback; consistent differentiation; commercial coaching; job crafting; and employees taking responsibility. Practical...

...Robbie Steinhouse Purpose This paper aims to describe a powerful coaching intervention for leadership development. Design/methodology/approach The paper is based on the writer's experience as an executive coach working in leadership development. Findings The Hero's...