...: © Emerald Group Publishing Limited 2012 Training Training effectiveness Trainer characteristics Trainee reaction Trainee satisfaction Learning Management effectiveness Given the enormity of expenditure involved in training, many organizations are keen on evaluating...

... effectiveness. This paper aims to address these issues. Design/methodology/approach Data are collected on the effectiveness of 622 leaders across organizations. Respondents rate an “average” or “exceptional” manager's effectiveness on 46 competencies. Findings The study points to four...

... for the organization. © Emerald Group Publishing Limited 2005 Leadership Management effectiveness Management skills Employee productivity An overwhelming body of evidence exists to highlight the important and vital role of managers on employee performance and retention. However...

.../value Emphasises what tends to be overlooked. © Emerald Group Publishing Limited 2005 Leadership Management effectiveness Critical success factors While organisations seem inescapably committed to the concept of the command and control leadership style, operational...

.... Leaders Leadership Development Management effectiveness For some people, the thought of building great leaders at the Internal Revenue Service (IRS) might provoke intimidation, since few look forward to April 15 each year and all dread receiving a letter in the mail from America's tax collection...