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Keywords: Performance
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Journal Articles
The impact of human capital development on organizational citizenship behavior and organizational culture
Open Access
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2026) 58 (1): 63–75.
Published: 13 January 2026
...Adams Lukman Jimoh Purpose Private universities in Nigeria face the problem of weak organizational culture and inconsistent citizenship behaviors among academic employees; this problem hinders institutional performance. This study aims to investigate how human capital development moderates...
Journal Articles
Fostering talent: the nexus of workplace well-being and enhanced employee performance
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2025) 57 (3): 291–308.
Published: 15 April 2025
... to sustain the challenges of the volatile, uncertain, complex, ambiguous environment. This study aims to explore and delve into the link between talent development and employee performance and the crucial mediating function of workplace well-being. Design/methodology/approach This study uses...
Journal Articles
Managing managerial coaching: the role of stakeholders
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2023) 55 (2): 295–305.
Published: 28 February 2023
... in managerial coaching is valuable for organizations that seek to enhance the performance of employees through managerial coaching. At its broadest level, coaching is defined as “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional...
Journal Articles
Talent management and employee engagement – a meta-analysis of their impact on talent retention
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2018) 50 (4): 185–199.
Published: 16 April 2018
... best practices, the logical next step for such research is to study the effect that perceptions about talent management practices have on employees (more specifically on their performance and other variables) and how different are the actual and expected outcomes of talent management practices...
Journal Articles
Impact of business model change on organizational success
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2018) 50 (2): 41–54.
Published: 09 January 2018
...Steven H. Appelbaum; Edmiela Profka; Aleksandra Monika Depta; Bartosz Petrynski Purpose The purpose of this paper is to investigate the impact of organizational change, more specifically business model change, on corporate employees’ motivation and, consequently, performance. Design/methodology...
Journal Articles
Innovative tools and techniques to manage your stress to ensure work-life balance
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2016) 48 (6): 320–324.
Published: 04 July 2016
... eventually burnout, negatively affecting your performance at work.” Do not worry about your unpleasant past that cannot be changed and do not worry about the uncertain future. Learn to live in the present. Studies show that people waste 30 percent of their time brooding about their unpleasant past. Hence...
Journal Articles
Racial-ethnic diversity in Canada: competitive edge or corporate encumbrance? Part two
Available to PurchaseSteven H. Appelbaum, Oleksandr Kryvenko, Mauricio Rodriguez Parada, Melina Rodica Soochan, Barbara T. Shapiro
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2015) 47 (7): 386–393.
Published: 05 October 2015
...Steven H. Appelbaum; Oleksandr Kryvenko; Mauricio Rodriguez Parada; Melina Rodica Soochan; Barbara T. Shapiro Purpose – The purpose of this paper is to explore the relationship between multiculturalism and performance, and attempt to reconcile some of the varying points of views, in order...
Journal Articles
Racial-ethnic diversity in Canada: competitive edge or corporate encumbrance? Part One
Available to PurchaseSteven H. Appelbaum, Oleksandr Kryvenko, Mauricio Rodriguez Parada, Melina Rodica Soochan, Barbara T. Shapiro
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2015) 47 (6): 302–309.
Published: 07 September 2015
...Steven H. Appelbaum; Oleksandr Kryvenko; Mauricio Rodriguez Parada; Melina Rodica Soochan; Barbara T. Shapiro Purpose – The purpose of this two-part paper is to explore the relationship between multiculturalism and performance, and attempt to reconcile some of the varying points of views...
Journal Articles
Current US trends in formal performance appraisal: practices and opportunities – Part II
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2014) 46 (7): 393–399.
Published: 30 September 2014
...Clinton O. Longenecker; Laurence S. Fink; Sheri Caldwell Purpose – The purpose of this two-part paper is to explore the current practices being employed in the formal performance appraisal process in a cross-section of US service and manufacturing organizations. In this paper, the authors...
Journal Articles
Current U.S. trends in formal performance appraisal: practices and opportunities – Part One
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2014) 46 (6): 321–326.
Published: 26 August 2014
...Clinton O. Longenecker; Laurence S. Fink; Sheri Caldwell Purpose – The purpose of this two-part paper is to explore the current practices being employed in the formal performance appraisal process in a cross-section of US service and manufacturing organizations. In this paper, the authors...
Journal Articles
What happiness at work is and how to use it
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2014) 46 (3): 130–134.
Published: 01 April 2014
... of time and highlights the benefit of an approach which encompasses personal, social and organizational issues simultaneously. Jessica Pryce-Jones can be contacted at: jessica.prycejones@iopenerinstitute.com © Emerald Group Publishing Limited 2014 Performance Productivity...
Journal Articles
Achieving high levels of performance as a training instructor by modelling motor sport driving instructors
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2013) 45 (6): 320–329.
Published: 02 September 2013
...Sue Stockdale Purpose – The purpose of this paper is to explore what training professionals can learn from motor sport driving instructors by modelling how they provide instruction to novices in high-performance vehicles during experience days at Silverstone Race Circuit, England...
Journal Articles
How to thrive in change and uncertainty
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2013) 45 (5): 269–275.
Published: 05 July 2013
... be cognisant of their own beliefs and mindset and recognise how they can help or interfere with how they perform at work. Originality/value This is original research bringing together these two models. Individuals move through the change curve at varying rates, depending on the type...
Journal Articles
Building high‐performing teams rapidly
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2012) 44 (7): 424–428.
Published: 28 September 2012
...Rupert Eales‐White Purpose The aim of the paper is to share the recipe that enables a team‐builder to build in the workplace, out of any group of individuals, a high‐performing team in four hours. Design/methodology/approach After a period of research and testing, the recipe...
Journal Articles
A framework for auditing HR: strengthening the role of HR in the organisation
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2012) 44 (3): 139–149.
Published: 13 April 2012
... to the organisation, thereby creating improved business performance. An internally oriented activity, focusing on best practice and compliance. Carried out in isolation from the organisation in which it operates A problem or problem avoidance approach, not an improvement/benefits approach...
Journal Articles
The best teams are emotionally literate
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2003) 35 (4): 168–170.
Published: 01 July 2003
...Jim Welch Proposes that emotional intelligence (Ei) enables teams to boost their performance. Looks at five Ei team competencies which build on individual Ei skills. These are inclusiveness, adaptability, assertiveness, empathy, and influence. However, these competencies are not enough on their own...
Journal Articles
Building a new performance vision for results
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2003) 35 (1): 33–37.
Published: 01 February 2003
...Thomas J. LaBonte Increasingly line managers are expressing frustration at receiving incomplete performance solutions, weak return on investment, and less than expected results from performance support departments that claim to have the answer for improving business results. Often...
Journal Articles
Executive coaching: the route to business stardom
Available to Purchase
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2001) 33 (6): 194–197.
Published: 01 November 2001
...Steve O’Shaughnessy This paper examines the concept of incremental improved performance and applies it to the field of executive coaching. The effectiveness of coaching as a management development tool is assessed by means of a survey involving 25 senior executives of blue‐chip organisations...
Journal Articles
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2000) 32 (3)
Published: 01 June 2000
... Organization Performance Management Designed to improve business performance Keywords: Organization, Performance, Management Organizations large and small are increasingly relying on first-line managers to lead and manage more effectively. Competitiveness is a key feature...
Journal Articles
Journal:
Industrial and Commercial Training
Industrial and Commercial Training (2000) 32 (1)
Published: 01 February 2000
... © MCB UP Limited 2000 --> Human resource development Training Performance Appraisal Equal opportunities Good staff management via good training Keywords: Human resource development, Training, Performance,Appraisal, Equal opportunities Croner Publications has...
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