Issues

Editorial

Jinlin Zhao
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Differentiating service quality impact between the online and off-line context: an empirical investigation of a corporate travel agency

Ling Fang; Zhen Lu; Linyin Dong
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Is Caribbean tourism in overdrive? Investigating the antecedents and effects of overtourism in sovereign and nonsovereign small island tourism economies (SITEs)

Ryan Peterson; Robin B. DiPietro
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Generation Y's dining out behavior

Bendegul Okumus; Ahmet Bulent Ozturk; Anil Bilgihan
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Restaurant tipping behavior and its inspiration on food service empathy: a focus on two- and three-star hotels in Kenya

Simon Were; Moses Miricho; Vincent Maranga
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Gastronomy as a factor of tourists' overall experience: a study of Jeonju, South Korea

Nimrod Mendoza Carpio; Wiziel Napod; Hyun Wook Do
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Job satisfaction factors for housekeepers in the hotel industry: a global comparative analysis

Maureen Snow Andrade; Doug Miller; Jonathan H. Westover
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Effects of managers' environmental attitudes on waste management practices in small hotels in Accra

Ishmael Mensah; Emmanuel Twumasi Ampofo
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