Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships Available to Purchase

Mirza Tabrani was former Dean of Faculty of Economics and Business, Syiah Kuala University, Banda Aceh, Indonesia. He holds a DBA and an MBA from the National University of Malaysia (UKM) and a BBA from the Faculty of Economics and Business, Syiah Kuala University, Banda Aceh, Indonesia. His current research interest is in management and marketing such as strategic management, human resource management, entrepreneurship development, consumer behavior and new product development. He has published and presented several research papers at international referred journals and conference papers.

Muslim Amin is Associate Professor in Services Management in Taylor’s Business School, Taylor’s University, Malaysia. He holds a PhD and an MBA from the National University of Malaysia (UKM) and a BBA from the Faculty of Economics and Business, Syiah Kuala University, Banda Aceh, Indonesia. His current research interests include service quality, customer satisfaction, customer loyalty, electronic commerce and interactive marketing, and entrepreneurship marketing. He is the author of more than 60 international refereed journal papers and international conference papers. His recent publications have appeared at the journals such as International Journal of Contemporary Hospitality Management, The Service Industries Journal, International Journal of Bank Marketing, Asia Pacific Education Review, Journal of Hospitality and Tourism Technology, Journal of Quality Assurance in Hospitality & Tourism, Services Marketing Quarterly, Clinical Governance: An International Journal, The TQM Journal, International Journal of Retail & Distribution Management, Journal of Hospitality Marketing & Management, Nankai Business Review International, Journal for Global Business Advancement and International Journal of Islamic Middle Eastern Finance and Management.

Ahmad Nizam was former Department of Management Chair, Faculty of Economics and Business, Syiah Kuala University, Banda Aceh, Indonesia. He holds a PhD from Universiti Sains Malaysia (USM) and an MM and a BBA from the Faculty of Economics and Business, Syiah Kuala University, Banda Aceh, Indonesia. His current research interest is Islamic marketing, Islamic consumer behavior and Islamic banking. He has published and presented several research papers at international referred journals and conference papers.