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High-involvement work practices, work engagement and their effects on bank employees' turnover intentions: the moderating role of functional competence

Md Shamirul Islam, Muslim Amin, Feranita Feranita, Osman M. Karatepe

International Journal of Bank Marketing (2023) 41 (6): 1360–1388.

https://doi.org/10.1108/IJBM-04-2022-0157

Published: 29 May 2023

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Journal Articles

The importance of entrepreneurial leadership in fostering bank performance

Muslim Abdul Djalil, Muslim Amin, Halimin Herjanto, Mustafa Nourallah, Peter Öhman

International Journal of Bank Marketing (2023) 41 (4): 926–948.

https://doi.org/10.1108/IJBM-11-2022-0481

Published: 13 April 2023

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Journal Articles

Repurchase intention: the effect of similarity and client knowledge

Halimin Herjanto, Muslim Amin

International Journal of Bank Marketing (2020) 38 (6): 1351–1371.

https://doi.org/10.1108/IJBM-03-2020-0108

Published: 14 July 2020

View article titled, Repurchase intention: the effect of similarity and client knowledge

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Journal Articles

Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships

Mirza Tabrani, Muslim Amin, Ahmad Nizam

International Journal of Bank Marketing (2018) 36 (5): 823–848.

https://doi.org/10.1108/IJBM-03-2017-0054

Published: 29 June 2018

View article titled, Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships

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Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty

Muslim Amin

International Journal of Bank Marketing (2016) 34 (3): 280–306.

https://doi.org/10.1108/IJBM-10-2014-0139

Published: 16 May 2016

View article titled, Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty

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Journal Articles

Islamic banks: Contrasting the drivers of customer satisfaction on image, trust, and loyalty of Muslim and non‐Muslim customers in Malaysia

Muslim Amin, Zaidi Isa, Rodrigue Fontaine

International Journal of Bank Marketing (2013) 31 (2): 79–97.

https://doi.org/10.1108/02652321311298627

Published: 22 February 2013

View article titled, Islamic banks: Contrasting the drivers of customer satisfaction on image, trust, and loyalty of Muslim and non‐Muslim customers in Malaysia

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High-involvement work practices, work engagement and their effects on bank employees' turnover intentions: the moderating role of functional competence

The importance of entrepreneurial leadership in fostering bank performance

Repurchase intention: the effect of similarity and client knowledge

Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships

Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty

Islamic banks: Contrasting the drivers of customer satisfaction on image, trust, and loyalty of Muslim and non‐Muslim customers in Malaysia

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Update search

High-involvement work practices, work engagement and their effects on bank employees' turnover intentions: the moderating role of functional competence

The importance of entrepreneurial leadership in fostering bank performance

Repurchase intention: the effect of similarity and client knowledge

Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships

Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty

Islamic banks: Contrasting the drivers of customer satisfaction on image, trust, and loyalty of Muslim and non‐Muslim customers in Malaysia

Email alerts

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