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Issue
1 January - Volume 11, Issue 1, Pages 3 - 38
1 February - Volume 11, Issue 2, Pages 3 - 40
1 March - Volume 11, Issue 3, Pages 5 - 43
1 April - Volume 11, Issue 4, Pages 4 - 39
1 May - Volume 11, Issue 5, Pages 3 - 40
1 June - Volume 11, Issue 6, Pages 5 - 46
1 July - Volume 11, Issue 7, Pages 3 - 35
Volume 11, Issue 1
1 January 1993
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ISSN
0265-2323
EISSN
1758-5937
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Consumer Adoption of Self‐service Technologies in Retail Banking: Is Expert Opinion Supported by Consumer Research?
Norman E. Marr
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Gerard P. Prendergast
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Retail Banking in Spain: Recent Changes and Their Effect on the Content and Culture of Front‐desk Jobs
Francisco Bosch Font
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for Retail Banking in Spain: Recent Changes and Their Effect on the Content and Culture of Front‐desk Jobs
Customer Care and Service: A Case for Business Ethics
Paul T. Gibbs
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for Customer Care and Service: A Case for Business Ethics
US Regulation of Foreign Banks and the Financial Services Sector
Charles W. Hultman
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for US Regulation of Foreign Banks and the Financial Services Sector
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