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Issue
1 February - Volume 18, Issue 1, Pages 6 - 47
1 April - Volume 18, Issue 2, Pages 53 - 91
1 June - Volume 18, Issue 3, Pages 97 - 147
1 July - Volume 18, Issue 4, Pages 154 - 207
1 September - Volume 18, Issue 5, Pages 212 - 252
1 November - Volume 18, Issue 6, Pages 258 - 308
1 December - Volume 18, Issue 7, Pages 315 - 358
Volume 18, Issue 2
1 April 2000
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ISSN
0265-2323
EISSN
1758-5937
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Strategic challenges for the European banking industry in the new millennium
Joseph G. Nellis
;
Kathleen M. McCaffery
;
Robert W. Hutchinson
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for Strategic challenges for the European banking industry in the new millennium
Market segmentation in the Indonesian banking sector: the relationship between demographics and desired customer benefits
Lizar Alfansi
;
Adrian Sargeant
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for Market segmentation in the Indonesian banking sector: the relationship between demographics and desired customer benefits
Managing word of mouth communication: empirical evidence from India
Christine T. Ennew
;
Ashish K. Banerjee
;
Derek Li
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for Managing word of mouth communication: empirical evidence from India
A reliable and valid measurement scale for the perceived service quality of banks
Kamilia Bahia
;
Jacques Nantel
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for A reliable and valid measurement scale for the perceived service quality of banks
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