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Issue
1 February - Volume 20, Issue 1, Pages 5 - 49
1 April - Volume 20, Issue 2, Pages 57 - 98
1 June - Volume 20, Issue 3, Pages 102 - 139
1 July - Volume 20, Issue 4, Pages 146 - 196
1 September - Volume 20, Issue 5, Pages 200 - 241
1 November - Volume 20, Issue 6, Pages 250 - 296
1 December - Volume 20, Issue 7, Pages 302 - 332
Volume 20, Issue 1
1 February 2002
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ISSN
0265-2323
EISSN
1758-5937
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Retaining telephone banking customers at Frontier Bank
Rizal Ahmad
;
Francis Buttle
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titled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
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for Retaining telephone banking customers at Frontier Bank
Gender differences in investment strategies: an information processing perspective
Judy F. Graham
;
Edward J. Stendardi, Jr
;
Joan K. Myers
;
Mark J. Graham
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for Gender differences in investment strategies: an information processing perspective
Identifying latently dissatisfied customers and measures for dissatisfaction management
Josée Bloemer
;
Tom Brijs
;
Gilbert Swinnen
;
Koen Vanhoof
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for Identifying latently dissatisfied customers and measures for dissatisfaction management
Market‐driven transformation of the banking sector in Tanzania
Daudi R.B. Lwiza
;
Sonny Nwankwo
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for Market‐driven transformation of the banking sector in Tanzania
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