Issues

Special Issue: Interactive marketing in financial services. Guest Editor: Sally HarridgeMarch

Call for papers

Special issue on trust in financial services, new theories and insights

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Guest editorial

Sally Harridge‐March
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Consumer acceptance of internet banking: the influence of internet trust

Sonja Grabner‐Kräuter; Rita Faullant
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Perceived risk and Chinese consumers' internet banking services adoption

Anita Lifen Zhao; Stuart Hanmer‐Lloyd; Philippa Ward; Mark M.H. Goode
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The impact of internet banking on business‐customer relationships (are you being self‐served?)

Raechel Johns; Bruce Perrott
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Re‐examining traditional service quality in an e‐banking era

David H. Wong; Nexhmi Rexha; Ian Phau
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