Issues

The effect of perceived security and grievance redressal on continuance intention to use M-wallets in a developing country

Anup Kumar; Amit Adlakaha; Kampan Mukherjee
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Nexus between financial literacy and financial inclusion: Examining the moderating role of cognition from a developing country perspective

George Okello Candiya Bongomin; John C. Munene; Joseph Mpeera Ntayi; Charles Akol Malinga
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A model of mobile payment usage among Arab consumers

Reem Ramadan; Jawdat Aita
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Banking on foreign currency accounts: evidence from Malaysia

Hway Boon Ong
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Corporate social identity: an analysis of the Indian banking sector

Suvendu Kr. Pratihari; Shigufta Hena Uzma
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Understanding undergraduates’ money management behaviour: a study beyond financial literacy

Jill Bamforth; Charles Jebarajakirthy; Gus Geursen
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Beyond customer experience models: identifying idiosyncratic perceptions

Michele Gorgoglione; Umberto Panniello
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Lending a hand: perceptions of green credit cards

Lei Huang; Julie Fitzpatrick
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Perceived value, relationship quality and positive WOM intention in banking

Estelle van Tonder; Daniël J. Petzer; Naomi van Vuuren; Leon T. De Beer
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The region-of-origin effect in the choice of banks

José Manuel García-Gallego; Antonio Chamorro Mera
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Mobile-banking adoption: empirical evidence from the banking sector in Pakistan

Maya F. Farah; Muhammad Junaid Shahid Hasni; Abbas Khan Abbas
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Measuring customer based corporate reputation in banking industry: Developing and validating an alternative scale

İsmail Gökhan Cintamür; Cenk Arsun Yüksel
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The effects of service recovery and relational selling behavior on trust, satisfaction, and loyalty

Chia-Chi Chang; Jung-Sung Hung
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