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Journal Articles

Communal-brand connection and service loyalty: the mediation effect of corporate reputation and customer satisfaction among retail banking customers

Albert Caruana, Joseph Vella

International Journal of Bank Marketing (2024) 42 (7): 1472–1491.

https://doi.org/10.1108/IJBM-01-2024-0012

Published: 23 July 2024

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Journal Articles

The effect of behavioural activation and inhibition on CRM adoption

Joseph Vella, Albert Caruana, Leyland F. Pitt

International Journal of Bank Marketing (2012) 30 (1): 43–59.

https://doi.org/10.1108/02652321211195695

Published: 27 January 2012

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Journal Articles

The effect of internal marketing on organisational commitment among retail bank managers

Albert Caruana, Peter Calleya

International Journal of Bank Marketing (1998) 16 (3): 108–116.

https://doi.org/10.1108/02652329810213510

Published: 01 June 1998

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