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Journal Articles

Key themes in consumer financial services research from 2000 to 2020: a bibliometric and science mapping analysis

Arturo Molina-Collado, Jessica Salgado-Sequeiros, Mar Gómez-Rico, Evangelina Aranda García, Peter De Maeyer

International Journal of Bank Marketing (2021) 39 (7): 1446–1478.

https://doi.org/10.1108/IJBM-01-2021-0043

Published: 12 August 2021

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Journal Articles

Market driving in retail banking

David Martín‐Consuegra, Arturo Molina, Águeda Esteban

International Journal of Bank Marketing (2008) 26 (4): 260–274.

https://doi.org/10.1108/02652320810884795

Published: 13 June 2008

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Journal Articles

Relational benefits and customer satisfaction in retail banking

Arturo Molina, David Martín‐Consuegra, Águeda Esteban

International Journal of Bank Marketing (2007) 25 (4): 253–271.

https://doi.org/10.1108/02652320710754033

Published: 12 June 2007

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