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Bonheur Murhula Lusheke
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Journal Articles
When unethical practices harm relationship outcomes: testing the influence of consumer-perceived unethical behaviour on trust and satisfaction in the banking sector
Available to PurchaseEddy Balemba Kanyurhi, Deogratias Bugandwa Mungu Akonkwa, Bonheur Murhula Lusheke, Patrick Murhula Cubaka, Paul Kadundu Karhamikire, Célestin Bucekuderhwa Bashige
International Journal of Bank Marketing (2024) 42 (6): 1178–1211.
Published: 18 July 2024
