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Gaston LeBlanc
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Journal Articles
The mediating role of corporate image on customers’ retention decisions: an investigation in financial services
Available to Purchase
International Journal of Bank Marketing (1998) 16 (2): 52–65.
Published: 01 April 1998
Journal Articles
Customer Motivations: Use and Non‐use of Automated Banking
Available to Purchase
International Journal of Bank Marketing (1990) 8 (4): 36–40.
Published: 01 April 1990
Journal Articles
Customers' Perceptions of Service Quality in Financial Institutions
Available to Purchase
International Journal of Bank Marketing (1988) 6 (4): 7–18.
Published: 01 April 1988
