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Journal Articles

Developing relationship‐led cultures – a case study in retail banking

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Hadyn Bennett, Mark G. Durkin
Journal: International Journal of Bank Marketing
International Journal of Bank Marketing (2002) 20 (5): 200–211.
https://doi.org/10.1108/02652320210437652
Published: 01 September 2002
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Journal Articles

Employee commitment in retail banking: identifying and exploring hidden dangers

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Mark Durkin, Hadyn Bennett
Journal: International Journal of Bank Marketing
International Journal of Bank Marketing (1999) 17 (3): 124–137.
https://doi.org/10.1108/02652329910269239
Published: 01 June 1999
View article titled, Employee commitment in retail banking: identifying and exploring hidden dangers
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