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Journal Articles

Demographic differences in Jordanian bank service quality perceptions

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Akram Al-jazzazi, Parves Sultan
Journal: International Journal of Bank Marketing
International Journal of Bank Marketing (2017) 35 (2): 275–297.
https://doi.org/10.1108/IJBM-07-2016-0091
Published: 03 April 2017
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Journal Articles

Banking service quality in the Middle Eastern countries

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Akram Mahmoud Al-jazzazi, Parves Sultan
Journal: International Journal of Bank Marketing
International Journal of Bank Marketing (2014) 32 (7): 688–700.
https://doi.org/10.1108/IJBM-09-2013-0094
Published: 30 September 2014
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