... 16 08 2016 23 10 2016 03 12 2016 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Mobile banking Blogging Delphi method Distribution channels Diffusion of innovation Technology innovations have been a major force driving...

... and globalization of financial markets. As increasing competition between the financial institutions has forced many of the players to offer similar prices on deposits and loans, the efforts for gaining competitive advantage were shifted towards non‐price factors. In this context, new forms of distribution channels...

... and market their delivery of financial services, Thornton and White (2001) analysed consumers’ attitude towards the usage of financial distribution channels and tried to identify if any particular patterns of access to financial services exist. Results from the survey conducted in New South Wales, Australia...

... distribution channel in the future, with the drivers overcoming the inhibitors in influencing the rate. Further to this, the paper indicates that the existing diffusion of innovation literature identifies some of the factors instrumental in the diffusion of Internet banking. However, this study identifies...

... to customers in the market space. Negroponte (1995) classifies both products and distribution channels as either atoms (physical) or bits (digital or electronic) and encourages firms to move from distributing atoms via physical channels to moving atoms via digital networks. © MCB UP Limited 1999...

... Distribution channels Italy Technology Increased competition in the financial services sector has forced even the most reluctant institutions to analyse the opportunities offered by new technologies in the delivery of financial products. Nevertheless, their role is not always clear. Many stress...

...J.B. Howcroft A decade ago the threat posed to branch networks by emerging alternative distribution channels was largely perceived of in terms of the eventual effect they might have on the size and number of operational branches. Although still a valid concern, this consideration has proved...