...-sectional sample of 744 mobile wallet users in India. Partial least squares structural equation modeling (PLS-SEM) was used to analyze the hypothesized relationships and test the mediation effects. Findings Results show that the stimulus, PS, has a positive and significant influence on TR and ATT, which...

... in India's National Capital Region (NCR) region. Understanding financial wellbeing is crucial as it helps individuals understand personal finance better and develop a more favorable financial attitude. The information can depict individuals' financial skills, knowledge and attitudes toward achieving...

... technology innovation adoptions. India Segmentation TAM PLS-SEM FIMIX-PLS Mobile wallet Owing to the increasing smartphone proliferation, Internet penetration and awareness among users regarding mobile payment options, the global wallet industry is witnessing an exponential growth...

... of this paper is to examine the determinants of bank branching activities in one of the largest developing country India. Design/methodology/approach The authors employ a unique longitudinal data to study the determinants of bank branch location in India. These data are collected at the state level covering...

...Prashant Raman; Kumar Aashish Purpose Consumers in India are increasingly using mobile payment systems (MPSs) to make online and offline payments. Digital payment applications are gradually being used as surrogates for cash, checks and plastic money. The motive behind this research is to analyze...

..., data were collected from 598 customers of various (public and private) banks in India. Structural equation modeling was used to analyze the data. Findings Results reveal that the key website attributes viz. website interactivity, website aesthetics, customization, ease of use and telepresence...

... of students and working professional from large Indian cities. A larger representative sample encompassing balanced representation from urban and rural India could enhance the scope and widen the application of the results across larger target groups. This study analyzes data at a specific point in time...

... payment services in India were surveyed using a structured questionnaire. This study was carried out with shoppers in the Mumbai Metropolitan Region and New Delhi because of the diverse and large population of these cities. Findings The results of this study indicated that: integrating the variables...

...). Design/methodology/approach A four-city, three language, paper and pencil survey yielded a sample of 600 respondents from India. Data were analyzed using structural equations modeling. Findings This study finds that AR positively mediates the relationship between TR and intention to adopt (IA...

...Sindhu Singh; R.K. Srivastava Purpose The purpose of this paper is to identify factors influencing the adoption of mobile banking in India and develop and empirically validate a model explaining the behavioural intention to use mobile banking in the Indian banking sector. Design/methodology...

.... This study also enhances understanding of potential improvements to customer attitude towards and engagement with M banking. Marketing India Engagement Consumer attitudes E-commerce Mobile banking Servicescape As part of the electronic banking strategy, the importance of managing mobile...

... on a literature review, focus group discussions and personal interviews. Exploratory factor analysis was conducted to identify the relevant factors. An online survey of 367 mobile phone users in India was conducted. Confirmatory factor analysis was conducted using structural equation modeling. Appropriate...

... Marketing research India Consumer attitudes H1c. Informational timeliness positively impacts customers’ overall attitude toward M-banking. H1d. Ease of use positively impacts customers’ overall attitude toward M-banking. Thus, in this paper, we lean on the stimulus...

... in developing economies such as India. Now most of the Indian banks are opting for internet banking as a delivery channel and a strategic tool for business development (Safeena et al., 2014). Despite the fact that internet banking is beneficial to the consumer, the adoption rate of internet banking...

... that drive repurchase intentions. Design/methodology/approach – A survey was administered to 201 poor microfinance borrowers at the bottom of the pyramid in India in a cross-sectional field study format. Multivariate regression is used to examine relationships between CSR and repurchase intention...

...Gagandeep Kaur Purpose – The purpose of this paper is to evaluate the job satisfaction level of universal bank employees in India. It focusses on identifying the factors of job satisfaction and their influence on the overall job satisfaction of universal bank employees. Design/methodology...

.... Design/methodology/approach – Employed an exploratory qualitative approach and purposive sampling. The authors gather data from field interview of 35 relationship managers in private and public banks in India. Grounded theory method using analytic induction approach was employed. Findings...

... users in India. Design/methodology/approach A survey questionnaire was administered on internet banking users and a total of 387 responses were collected. A factor analysis on the 12 items used in the EUCS model with oblique (non‐orthogonal) rotation and five fixed factors revealed the existence...

... A cross‐sectional research on 445 retail banking customers through a questionnaire is conducted. The population of the study consists of valued retail urban customers of banks in Rajasthan, India, who frequently visit bank premises for transactions, have accounts in at least two banks and have availed...

... to tap unexplored markets. Design/methodology/approach Primary data were collected via structured questionnaire from 411 households from the states of Assam and Meghalaya in north‐east India. Factors significantly contributing to inclusion were identified using a logistic regression model...