...Jin-Myong Lee; Hyo-Jung Kim Purpose The purpose of this study is to investigate the determinants of consumers' intention to adopt or continue to use Internet-only banks based on the benefit–risk framework and network externality theory. It also examines the difference in the determinants between...

...Souheila Kaabachi; Selima Ben Mrad; Bay O’Leary Purpose The purpose of this paper is to explore how variables like propensity to trust, website usability, social influence, customer awareness about internet-only banks (IOBs) and perceived compatibility influence customers’ initial trust formation...

...Souheila Kaabachi; Selima Ben Mrad; Maria Petrescu Purpose The purpose of this paper is to investigate internet-only banks’ (IOBs) adoption by French consumers and attempt to understand the factors that influence consumers’ initial trust in this type of service. Design/methodology/approach...