... for this intention–behavior gap is that customers lack the necessary mastery beliefs when switching banks becomes a digital-only process. This article examines the effects of customer satisfaction, bank-switching intention, and bank-switching self-efficacy enhancement in relation to bank-switching behavior...

... of perceived vulnerability, perceived severity, technical knowledge, privacy intrusions and privacy awareness on perceived threats and then examines the effects of perceived threats, along with response efficacy and self-efficacy, on cybersecurity awareness, considering the moderating role of fear...

... the factors, including credit attitudes, knowledge on credit card, materialism, social norm and self-efficacy, that influence credit card misuse amongst Gen Y in Malaysia. Design/methodology/approach The authors have collected responses from a total of 501 respondents in two urban areas in Malaysia...

...) and extra-role performance (ERP). The research model also examines work engagement as a mediator of the impact of self-efficacy on the aforesaid outcomes. In addition to these relationships, the study assesses self-efficacy as an underlying mechanism linking family support to work engagement. Design...

...Yam B. Limbu; Shintaro Sato Purpose By testing a moderated mediation model, the purpose of this paper is to examine the mediating role of credit card self-efficacy in the relationship between credit card literacy and financial well-being. The authors further examine if credit card number moderates...

...Hossein Mohammadi Purpose – The purpose of this paper is to explore barriers, the mediating role of usability and the moderating effects of self-efficacy and perceived image on consumers’ attitudes toward use of mobile banking (MB) in Iran. Design/methodology/approach – Based...