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Keywords: Survey
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Journal Articles
International Journal of Bank Marketing (2015) 33 (4): 571–587.
Published: 01 June 2015
... model is proposed and empirically tested with data from a survey with 891 bank customers from Brazil. Hypotheses of moderation were tested using structural equation modelling technique. Findings – Results suggested that customers that place more importance on growth and achievement as personal...
Journal Articles
International Journal of Bank Marketing (2013) 31 (1): 56–70.
Published: 25 January 2013
... affirmative beliefs about one's ability to accomplish personal goals. © Emerald Group Publishing Limited 2013 Banks Employees behaviour Employees attitudes Stress Individual psychology Frontline employees Job burnout Performance Survey Turkish Republic of Northern Cyprus...
