Issues

Special Issue: Advances and trends in hospitality and tourism. Guest Editors: Seyhmus Baloglu, Mehmet Erdem, Pearl Brewer, Karl Mayer

Guest editorial

Advances and trends in hospitality and tourism

Seyhmus Baloglu; Mehmet Erdem; Pearl Brewer; Karl Mayer
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The relationship between consumer complaining behavior and service recovery: An integrative review

Min Gyung Kim; Chenya Wang; Anna S. Mattila
View articletitled, The relationship between consumer complaining behavior and service recovery<span class="subtitle-colon">: </span><span class="subtitle">An integrative review</span>
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Organizational justice, employees' ethical behavior, and job satisfaction in the casino industry

Shiang‐Lih Chen McCain; Henry Tsai; Nicholas Bellino
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Evaluating stability of the performance‐satisfaction relationship across selected lodging market segments

Haemoon Oh; Miyoung Jeong
View articletitled, Evaluating stability of the performance‐satisfaction relationship across selected lodging market segments
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An examination of the transactional relationship between online travel agencies, travel meta sites, and suppliers

Natasa Christodoulidou; Daniel J. Connolly; Pearl Brewer
View articletitled, An examination of the transactional relationship between online travel agencies, travel meta sites, and suppliers
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Hotel performance: state of the art

Ruggero Sainaghi
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The application of activity‐based costing to a support kitchen in a Las Vegas casino

Paige Vaughn; Carola Raab; Kathleen B. Nelson
View articletitled, The application of activity‐based costing to a support kitchen in a Las Vegas casino
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Interoperability and Open Travel Alliance standards: strategic perspectives

Ajith Nayar; Srikanth Beldona
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