Issues

Assessment of efficiency of manual and non-manual human resources for tourist hotel industry: An application of the hybrid DEA model

Chin-wei Huang
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Assessment of efficiency of manual and non-manual human resources for tourist hotel industry<span class="subtitle-colon">: </span><span class="subtitle">An application of the hybrid DEA model</span>

How satisfying are Shanghai’s superior hotels? The views of international tourists

Mao-Ying Wu; Philip Pearce; Wang Dong
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for How satisfying are Shanghai’s superior hotels? The views of international tourists

Incidence of workplace bullying among hospitality employees

Antonio Ariza-Montes; Juan M. Arjona-Fuentes; Rob Law; Heesup Han
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Incidence of workplace bullying among hospitality employees

Adoption and impact of marketing performance assessment systems among travel agencies

Francesca Magno; Fabio Cassia; Attilio Bruni
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Adoption and impact of marketing performance assessment systems among travel agencies

Escape, entitlement, and experience: liminoid motivators within commercial hospitality

Babak Taheri; Thomas Farrington; Keith Gori; Gill Hogg; Kevin D. O’Gorman
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Escape, entitlement, and experience: liminoid motivators within commercial hospitality

Linking leadership and justice to organizational commitment: The mediating role of collective identity in the hotel industry

Zhenpeng Luo; Einar Marnburg; Rob Law
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Linking leadership and justice to organizational commitment<span class="subtitle-colon">: </span><span class="subtitle">The mediating role of collective identity in the hotel industry</span>

Relationships between brand experiences, personality traits, prestige, relationship quality, and loyalty: An empirical analysis of coffeehouse brands

Young Gin Choi; Chihyung “Michael” Ok; Sunghyup Sean Hyun
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Relationships between brand experiences, personality traits, prestige, relationship quality, and loyalty<span class="subtitle-colon">: </span><span class="subtitle">An empirical analysis of coffeehouse brands</span>

Restaurant and foodservice research: A critical reflection behind and an optimistic look ahead

Robin DiPietro
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Restaurant and foodservice research<span class="subtitle-colon">: </span><span class="subtitle">A critical reflection behind and an optimistic look ahead</span>

Linking positive psychological capital with customer value co-creation

Yi-Hsuan Lee; Chan Hsiao; Yee-Chen Chen
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Linking positive psychological capital with customer value co-creation

The structural relationship between TQM, employee satisfaction and hotel performance

Muslim Amin; Abdullah Mohamed Aldakhil; Chengzhong Wu; Sajad Rezaei; Cihan Cobanoglu
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for The structural relationship between TQM, employee satisfaction and hotel performance

Book review

Robert Bristow
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Book review