Issues

New insights into the measurement model of a new scale for evaluating restaurant service quality during major infectious disease outbreaks

The effects of job crafting on tour leaders’ work engagement: the mediating role of person-job fit and meaningfulness of work

Indirect customer-to-customer interactions and experiential value: examining solo and social diners

Motivation behind review provision in online travel communities: do hometowner contributions matter?

Pricing research in hospitality and tourism and marketing literature: a systematic review and research agenda

Top management team gender diversity and firm risk-taking in the hospitality industry

Implementing dynamic revenue management in hotels during Covid-19: value stream and wavelet coherence perspectives

Using hotel reviews to assess hotel frontline employees’ roles and performances

A supervised data mining approach for predicting comment card ratings

Drivers and interrelationships of three types of pro-environmental behaviors in the workplace

Will catering employees’ job dissatisfaction lead to brand sabotage behavior? A study based on conservation of resources and complexity theories

The effect of generalist CEOs on social novelty in the restaurant industry

A systematic and critical review of leadership styles in contemporary hospitality: a roadmap and a call for future research

Beyond simple messaging: a review of crisis communication research in hospitality and tourism

How do beer prices vary across different pubs? An empirical study

Robots at your service: value facilitation and value co-creation in restaurants

Consumers’ untrust and behavioral intentions in the backdrop of hotel booking attributes