Issues

Rise of fsQCA in tourism and hospitality research: a systematic literature review

Satish Kumar; Saumyaranjan Sahoo; Faizan Ali; Cihan Cobanoglu
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Decent work in tourism and hospitality – a systematic literature review, classification, and research recommendations

Danni Wang; Catherine Cheung
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Exploring the effect of perceived fun at work on hospitality employees’ behaviors in and out of work

Moustafa Abdelmotaleb
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A 30-year journey of hospitality and tourism research: a comprehensive topic modeling analysis

Senol Kurt; Feven Zewdie Assefa; Sule Erdem Tuzlukaya; Osman M. Karatepe
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Rethinking the role of hospitality in society: the HOST model

Anil Bilgihan; Lydia Hanks; Nathan Discepoli Line; Makarand Amrish Mody
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Metaverse in hospitality and tourism: a critical reflection

Lai-Wan Wong; Garry Wei-Han Tan; Keng-Boon Ooi; Yogesh K. Dwivedi
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Understanding the process of a new product category from birth to maturity in the restaurant market: a knowledge evolution perspective

Yong Rao; Meijia Fang; Chao Liu; Xinying Xu
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Artificial intelligence (AI) awareness and work withdrawal: evaluating chained mediation through negative work-related rumination and emotional exhaustion

Rongrong Teng; Shuai Zhou; Wang Zheng; Chunhao Ma
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Conceptualizing destination-community hospitality: an illustrated framework leveraging Persianate culture

Dori Davari; Pooya Alaedini; Liping A. Cai
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Social cognition of humanoid robots on customer tolerance of service failure

Ying Chang; Chubing Zhang; Tiange Li; Yina Li
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When cool hospitality brand meets AI: exploring the matching effect of service agents and brand images on brand attitude

Yun Liu; Xingyuan Wang; Heyu Qin
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Can nostalgia-themed stimuli predict customer loyalty and continued patronage?

Jong-Hyeong Kim; Seongseop (Sam) Kim; Saeid Nosrati; Frank Badu-Baiden
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The role of employee loyalty in online reputation: evidence from tourism and hospitality sector

Yanbo Yao; Tian-Yu Han; Jian-Wu Bi
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How negative workplace gossip undermines employees’ career growth: from a reputational perspective

Bao Cheng; Yan Peng; Jian Tian; Ahmed Shaalan
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Consumer engagement with restaurant brands on Instagram: the mediating role of consumer-related factors

Fereshte Rasty; Raffaele Filieri
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Organizational fashion and trend setting in the hospitality industry

Veronica Hoi In Fong; Xueying (Linda) Lin; IpKin Anthony Wong; Matthew Tingchi Liu
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Vicarious abusive supervision among restaurant frontline employees: the role of employee industry tenure

Mengxuan Li; Xingyu Wang; Aysin Paşamehmetoğlu
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Dynamics in accommodation feature preferences: exploring the use of time series analysis of online reviews for decomposing temporal effects

Thorsten Teichert; Christian González-Martel; Juan M. Hernández; Nadja Schweiggart
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