Page 1 | Search Results | International Journal of Contemporary Hospitality Management | Emerald Publishing

Skip to Main Content

1-2 of 2

Sort by

Sort Order Select

Journal Articles

The impact of abusive supervision on service employees’ proactive customer service performance in the hotel industry

Yijing Lyu, Xing Zhou, Weiwen Li, Junbao Wan, Jie Zhang, Canhua Qiu

International Journal of Contemporary Hospitality Management (2016) 28 (9): 1992–2012.

https://doi.org/10.1108/IJCHM-03-2015-0128

Published: 12 September 2016

View article titled, The impact of abusive supervision on service employees’ proactive customer service performance in the hotel industry

Add to Citation Manager for The impact of abusive supervision on service employees’ proactive customer service performance in the hotel industry

Journal Articles

The impact of CEO servant leadership on firm performance in the hospitality industry

Jun Huang, Weiwen Li, Canhua Qiu, Frederick Hong-kit Yim, Junbao Wan

International Journal of Contemporary Hospitality Management (2016) 28 (5): 945–968.

https://doi.org/10.1108/IJCHM-08-2014-0388

Published: 09 May 2016

View article titled, The impact of CEO servant leadership on firm performance in the hospitality industry

Add to Citation Manager for The impact of CEO servant leadership on firm performance in the hospitality industry