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Journal Articles

Consumers’ lodging intentions during a pandemic: empirical insights for crisis management practices based on protection motivation theory and expectancy theory

Alei Fan, Sheryl F. Kline, Yiran Liu, Karen Byrd

International Journal of Contemporary Hospitality Management (2022) 34 (4): 1290–1311.

https://doi.org/10.1108/IJCHM-07-2021-0889

Published: 07 January 2022

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Journal Articles

Consumer’s preferences among low-calorie food alternatives in casual dining restaurants

Xiaodi Sun, Barbara Almanza, Carl Behnke, Richard Ghiselli, Karen Byrd

International Journal of Contemporary Hospitality Management (2021) 33 (8): 2613–2631.

https://doi.org/10.1108/IJCHM-10-2020-1223

Published: 26 June 2021

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Journal Articles

Robot vs human: expectations, performances and gaps in off-premise restaurant service modes

Karen Byrd, Alei Fan, EunSol Her, Yiran Liu, Barbara Almanza, Stephen Leitch

International Journal of Contemporary Hospitality Management (2021) 33 (11): 3996–4016.

https://doi.org/10.1108/IJCHM-07-2020-0721

Published: 23 June 2021

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