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Journal Articles

Labor market transformation in the hospitality gig economy in a post pandemic era: impacts of institutional governance

Pearl M.C. Lin, Kang-Lin Peng, Wai Ching Wilson Au, Tom Baum

International Journal of Contemporary Hospitality Management (2023) 35 (4): 1490–1510.

https://doi.org/10.1108/IJCHM-12-2021-1531

Published: 03 November 2022

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Journal Articles

‘It’s not a big deal’: customer misbehaviour and social washing in hospitality

Irma Booyens, Anastasios Hadjisolomou, Dennis Nickson, Tayler Cunningham, Tom Baum

International Journal of Contemporary Hospitality Management (2022) 34 (11): 4123–4141.

https://doi.org/10.1108/IJCHM-10-2021-1310

Published: 06 June 2022

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Journal Articles

Job perceptions of Generation Z hotel employees towards working in Covid-19 quarantine hotels: the role of meaningful work

Edmund Goh, Tom Baum

International Journal of Contemporary Hospitality Management (2021) 33 (5): 1688–1710.

https://doi.org/10.1108/IJCHM-11-2020-1295

Published: 31 May 2021

View article titled, Job perceptions of Generation Z hotel employees towards working in Covid-19 quarantine hotels: the role of meaningful work

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Journal Articles

Do Gen Zs feel happy about their first job? A cultural values perspective from the hospitality and tourism industry

Juan Tang, Cevat Tosun, Tom Baum

International Journal of Contemporary Hospitality Management (2020) 32 (12): 4017–4040.

https://doi.org/10.1108/IJCHM-04-2020-0261

Published: 24 November 2020

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Journal Articles

COVID-19’s impact on the hospitality workforce – new crisis or amplification of the norm?

Tom Baum, Shelagh K.K. Mooney, Richard N.S. Robinson, David Solnet

International Journal of Contemporary Hospitality Management (2020) 32 (9): 2813–2829.

https://doi.org/10.1108/IJCHM-04-2020-0314

Published: 28 July 2020

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Journal Articles

Hospitality, tourism, human rights and the impact of COVID-19

Tom Baum, Nguyen Thi Thanh Hai

International Journal of Contemporary Hospitality Management (2020) 32 (7): 2397–2407.

https://doi.org/10.1108/IJCHM-03-2020-0242

Published: 14 May 2020

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Journal Articles

Does the hospitality industry need or deserve talent?

Tom Baum

International Journal of Contemporary Hospitality Management (2019) 31 (10): 3823–3837.

https://doi.org/10.1108/IJCHM-10-2018-0805

Published: 22 July 2019

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Journal Articles

Implications of hospitality and tourism labour markets for talent management strategies

Tom Baum

International Journal of Contemporary Hospitality Management (2008) 20 (7): 720–729.

https://doi.org/10.1108/09596110810897574

Published: 03 October 2008

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Journal Articles

Managing cultural diversity: opportunities and challenges for Northern Ireland hoteliers

Frances Devine, Tom Baum, Niamh Hearns, Adrian Devine

International Journal of Contemporary Hospitality Management (2007) 19 (2): 120–132.

https://doi.org/10.1108/09596110710729238

Published: 13 March 2007

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Journal Articles

Skills and work in the hospitality sector: The case of hotel front office employees in China

Kong Hai‐yan, Tom Baum

International Journal of Contemporary Hospitality Management (2006) 18 (6): 509–518.

https://doi.org/10.1108/09596110610681548

Published: 01 October 2006

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Journal Articles

Enacting organisational change programmes: a centre stage role for HRM?

Lois Farquharson, Tom Baum

International Journal of Contemporary Hospitality Management (2002) 14 (5): 243–250.

https://doi.org/10.1108/09596110210433772

Published: 01 September 2002

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Journal Articles

Study of managerial job satisfaction in Hong Kong’s Chinese restaurants

Terry Lam, Tom Baum, Ray Pine

International Journal of Contemporary Hospitality Management (2001) 13 (1): 35–42.

https://doi.org/10.1108/09596110110365634

Published: 01 February 2001

View article titled, Study of managerial job satisfaction in Hong Kong’s Chinese restaurants

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Journal Articles

Teaching human resource management in hospitality and tourism: a critique

Tom Baum, Denis Nickson

International Journal of Contemporary Hospitality Management (1998) 10 (2): 75–79.

https://doi.org/10.1108/09596119810207228

Published: 01 April 1998

View article titled, Teaching human resource management in hospitality and tourism: a critique

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Journal Articles

Policy dimensions of human resource management in the tourism and hospitality industries

Tom Baum, Vanessa Amoah, Sheryl Spivack

International Journal of Contemporary Hospitality Management (1997) 9 (5-6): 221–229.

https://doi.org/10.1108/09596119710172615

Published: 01 September 1997

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Journal Articles

Tourism education: policy versus practice

Vanessa A. Amoah, Tom Baum

International Journal of Contemporary Hospitality Management (1997) 9 (1): 5–12.

https://doi.org/10.1108/09596119710157531

Published: 01 February 1997

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Journal Articles

Images of tourism past and present

Tom Baum

International Journal of Contemporary Hospitality Management (1996) 8 (4): 25–30.

https://doi.org/10.1108/09596119610119958

Published: 01 July 1996

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Journal Articles

Applying Herzberg’s Hygiene Factors to the Changing Accommodation Environment

Sylvia Balmer, Tom Baum

International Journal of Contemporary Hospitality Management (1993) 5 (2)

https://doi.org/10.1108/09596119310036629

Published: 01 February 1993

View article titled, Applying Herzberg’s Hygiene Factors to the Changing Accommodation Environment

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Journal Articles

Competencies for Hotel Management: Industry Expectations of Education

Tom Baum

International Journal of Contemporary Hospitality Management (1990) 2 (4)

https://doi.org/10.1108/09596119010135190

Published: 01 April 1990

View article titled, Competencies for Hotel Management: Industry Expectations of Education

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Labor market transformation in the hospitality gig economy in a post pandemic era: impacts of institutional governance

‘It’s not a big deal’: customer misbehaviour and social washing in hospitality

Job perceptions of Generation Z hotel employees towards working in Covid-19 quarantine hotels: the role of meaningful work

Do Gen Zs feel happy about their first job? A cultural values perspective from the hospitality and tourism industry

COVID-19’s impact on the hospitality workforce – new crisis or amplification of the norm?

Hospitality, tourism, human rights and the impact of COVID-19

Does the hospitality industry need or deserve talent?

Implications of hospitality and tourism labour markets for talent management strategies

Managing cultural diversity: opportunities and challenges for Northern Ireland hoteliers

Skills and work in the hospitality sector: The case of hotel front office employees in China

Enacting organisational change programmes: a centre stage role for HRM?

Study of managerial job satisfaction in Hong Kong’s Chinese restaurants

Teaching human resource management in hospitality and tourism: a critique

Policy dimensions of human resource management in the tourism and hospitality industries

Tourism education: policy versus practice

Images of tourism past and present

Applying Herzberg’s Hygiene Factors to the Changing Accommodation Environment

Competencies for Hotel Management: Industry Expectations of Education

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