...Zhao Wang; Yijiao Ye; Xuefeng Liu Purpose This paper aims to investigate how chief executive officer (CEO) responsible leadership impacts corporate social responsibility (CSR) and organization performance by considering diverse organizational climates (including ethical, service and initiative...

...Tian Ye; Anna S. Mattila Purpose This study aims to understand consumers' reactions to hospitality corporate social responsibility (CSR) campaigns under different resource scarcity reminders, an important but overlooked contextual factor, and examine how such scarcity reminders interact...

...+ employees and how they are perceived by others contingent on gender identity. It also explores the role of tokenism in their experiences. LGBTQ Diversity Brand activism CSR Tokenism Work experience Leading hospitality firms, such as Marriott, Hyatt and Hilton, adopted LGBTQ+ inclusive...

...Qianqian Guo; Huawen Shen; Daisy X.F. Fan; Dimitrios Buhalis Purpose This research paper aims to explore whether and how perceived corporate social responsibility (CSR) influences employee-associated outcomes in ways that are controllable by managers. Drawing from the theories of self...

...Anna Farmaki; Stella Kladou; Dimitri Ioannides Purpose This paper aims to provide a critical synthesis of the interface of corporate social responsibility (CSR) and peer-to-peer (P2P) accommodation to offer insights that contribute to theory and practice of CSR in hospitality. Design...

...Nicholas A. Smith; Larry R. Martinez; Shi (Tracy) Xu; Anna Mattila; Lisa Yixing Gao Purpose Many hospitality organizations see the benefits of engaging in corporate social responsibility (CSR), which can take many forms. This study aims to examine one relatively unique form of CSR: hiring...

... the positive impact of corporate social responsibility (CSR) initiatives on personal and organizational outcomes has been studied in the fields of human resource management and the hospitality industry, scholars in these fields still consider CSR as a promising area with potential. Drawing upon the dual...

...Jihwan Yeon; Michael S. Lin; Seoki Lee; Amit Sharma Purpose The purpose of this study is to investigate the moderating role of family involvement on the corporate social responsibility (CSR)-firm performance (FP) relationship in the US hospitality industry. Building on agency theory, this study...

...Miju Choi; Youngjoon Choi Purpose This study aims to adopt Carroll’s corporate social responsibility (CSR) pyramid framework as a theoretical lens for examining employee perspectives on South Korean hotels operating as quarantine facilities during the COVID-19 pandemic. Design/methodology...

...Martin Yongho Hyun; Lisa Gao; Seoki Lee Purpose This study aims to develop a theoretical framework that specifies how corporate social responsibility (CSR) and ethical climate (ETHIC) affect pride in membership (PRIDE), and in turn, attitudinal responses (i.e. job satisfaction and turnover...

... Licensed re-use rights only This paper aims to analysis the factors that explain the effectiveness of a corporate social responsibility (CSR) communication on Facebook by a hospitality company. Taking the affect transfer hypothesis (ATH) model as a basis, the influence of beliefs about the company...

... is on the way in which sustainability and corporate social responsibility (CSR) discourses and practices emerge in the collaboration of multinational companies (MNCs) with the local hotels in developing country contexts. This paper aims to identify the prevailing institutional orders and logics that bring about...

... The purpose of this study is to explore how senior managers of independent hotels perceive the notion of corporate social responsibility (CSR) through a holistic analysis of motivations of undertaking both social and environmental initiatives. This study conducts qualitative interviews with 22...

... significance of corporate social responsibility (CSR) in the corporate world and the mixed findings of the financial implication of CSR investment in the financial economics literature, the purpose of this study is to examine the relationship between (im)material CSR investment and firm performance...

...Min-Seong Kim; Brijesh Thapa; Stephen Holland There is a paucity of research on the effects of environmental marketing and innovation on corporate performance in the foodservice industry. The findings provide greater insights into the impacts of CSR, environmental marketing and innovation...

...Thomas Farrington; Ross Curran; Keith Gori; Kevin D. O’Gorman; C. Jane Queenan Kevin D. O’Gorman can be contacted at: k.ogorman@hw.ac.uk 13 05 2015 04 09 2015 25 01 2016 17 06 2016 12 10 2016 25 10 2016 Described as the “father” of CSR by Carroll...