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1-8 of 8
Keywords: Catering
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Journal Articles
Food safety in the US catering industry: empirical findings
Available to Purchase
International Journal of Contemporary Hospitality Management (2013) 25 (3): 365–382.
Published: 12 April 2013
...Sara Ghezzi; Baker Ayoun Purpose The purpose of this study is to explore food safety measures in catering and special event programs, especially with respect to the knowledge and implementation of knowledge of food handlers in the catering sector in the USA. Design/methodology/approach...
Journal Articles
Estimating the effect of racino restaurant sales on slot wagering volume
Available to Purchase
International Journal of Contemporary Hospitality Management (2012) 24 (7): 1088–1099.
Published: 28 September 2012
... entertainment were also offered. Management catered to a clientele characterized by frequent visitation. The 181‐day sample period began on January 1, 2007 and ended on June 30, 2007. The daily coin‐in and restaurant sales represented actual, secondary, performance data from the internal records of the racino...
Journal Articles
Food service management in hospitals
Available to Purchase
International Journal of Contemporary Hospitality Management (2000) 12 (4): 262–266.
Published: 01 July 2000
... successfully to a hospital. A schematic representation of the hospital food service cycle is given in Figure 1 . © MCB UP Limited 2000 Hospitals Catering The importance of food to hospital patients is well established and a number of studies have shown that recovery time can...
Journal Articles
Developing new products and services in flight catering
Available to Purchase
International Journal of Contemporary Hospitality Management (1995) 7 (2-3): 24–28.
Published: 01 April 1995
...Peter Jones Reviews alternative approaches to new product development and new service development. Compares them in the context of the flight‐catering sector which is particularly suitable for such comparison as it is made‐up of a supply chain involving three distinctive stakeholders food...
Journal Articles
Competing for Quality in Military Catering:: A Strategy for Change
Available to Purchase
International Journal of Contemporary Hospitality Management (1994) 6 (1-2): 9–13.
Published: 01 February 1994
...Rodney Giles; Don Sinclair In the quest to ensure adherence to best practice throughout the Army′s Catering Training Centre, the Army School of Catering enrolled in a series of workshops towards a better understanding of Quality Assurance and Control. Outlines the initial approach taken...
Journal Articles
Sutcliffe Catering’s Approach to Continuous Improvement
Available to Purchase
International Journal of Contemporary Hospitality Management (1994) 6 (1-2): 19–24.
Published: 01 February 1994
... improvement– continuous customer satisfaction, which means customer retention with more sales and profit. But first, the commercial – who is Sutcliffe and what difficulties does it face in its aspirations to continuous improvement? © MCB UP Limited 1994 Catering ISO 9000 Quality...
Journal Articles
Ferry Travel: A Case Study of Comparative Services
Available to Purchase
International Journal of Contemporary Hospitality Management (1992) 4 (4)
Published: 01 April 1992
... routes and local customer preferences. Focuses on this issue by describing the efforts of one of the major ferry operators on the Irish/Scottish route which is adapting the corporate product to suit local customer requirements. © MCB UP Limited 1992 Catering Marketing activities Scandinavia...
Journal Articles
The Small Firm in the Hospitality Industry
Available to Purchase
International Journal of Contemporary Hospitality Management (1992) 4 (1)
Published: 01 January 1992
... growth of the small firm as well as some of the personal characteristics of the individuals who run these small firms. Draws on research into small firms undertaken throughout Northern Ireland and takes an in‐depth look at one successful small firm, Manor House Catering Services. Catering Hospitality...
