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Keywords: Cognitive appraisal
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Journal Articles
The impact of robotic integration on prospective hospitality employees: job anxiety, career intention and the moderating role of emotional intelligence
Available to Purchase
International Journal of Contemporary Hospitality Management (2025) 37 (10): 3344–3363.
Published: 17 September 2025
... orientation influence their anticipated job anxiety and intention to work in hospitality, while exploring the moderating role of emotional intelligence ( EI ) in these relationships. Design/methodology/approach Grounded in cognitive appraisal theory, this study employed a sequential exploratory mixed...
Includes: Supplementary data
Journal Articles
Are robots stealing our jobs? Examining robot-phobia as a job stressor in the hospitality workplace
Available to Purchase
International Journal of Contemporary Hospitality Management (2025) 37 (1): 94–112.
Published: 30 April 2024
.... Chun-Chu (Bamboo) Chen can be contacted at: b.chen@wsu.edu 22 09 2023 24 01 2024 12 03 2024 04 04 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Robot-phobia Job stress Job insecurity Cognitive appraisal Job...
