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Keywords: Cognitive appraisal
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Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (10): 3344–3363.
Published: 17 September 2025
... orientation influence their anticipated job anxiety and intention to work in hospitality, while exploring the moderating role of emotional intelligence ( EI ) in these relationships. Design/methodology/approach Grounded in cognitive appraisal theory, this study employed a sequential exploratory mixed...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (1): 94–112.
Published: 30 April 2024
.... This research applies the cognitive appraisal theory of stress (Lazarus and Folkman, 1984) to examine robot-phobia as an emerging job stressor in the hospitality industry. It aims to achieve four specific objectives: Chun-Chu (Bamboo) Chen can be contacted at: b.chen@wsu.edu 22 09 2023 24 01...
