... the traditional human resource management perspective. Design/methodology/approach This critical reflection paper critically reflects on the important issue of sustainable employment to provide critical pathways for advancing research in this field and provides directions for future research in hospitality...

...Wen Yang; Ada S. Lo Purpose This study aims to develop a Hotel Industry Team-Oriented Human Resources ( TOHR ) Practices Scale based on the ability–motivation–opportunity ( AMO ) model to identify human resources ( HR ) strategies that enhance team management in hotels. Design/methodology...

... aims to provide a deeper look into why luxury resorts engage in the H-2B visa program and the opportunities and challenges from the human resources employee perspective. Adequate staffing is a well-documented challenge for luxury resorts due to their location, seasonality and access to qualified labor...

...Reyes Gonzalez; Jose Gasco; Juan Llopis Purpose ICTs play a key role in the tourism sector, influencing the labor context among other things. Hence, the purpose of this study: a review of the literature in which the topics of tourism, ICTs and human resources converge through an analysis...

... on the tourism and hospitality industry during the years 2004-2019 (N = 28), published in core HRM and management journals. This study identifies a significant gap in the progress of the HPWS research in the tourism and hospitality sector, contrary to the so-far research in the generic human resource...

... orientation by shedding light on the attitude–behavior relationship in tourism organizations. Tourism Museums Knowledge sharing Commitment Customer orientation Human resources The tourism sector increasingly relies on the performance of human resources for its sustainability (Chiang and Lin...

... 03 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Leadership development Hospitality industry Servant leadership Human resources Hospitality education Contemporary issues The rapidly growing hospitality industry is facing...

... indicate the influence of food safety training programs on whistle-blowing behaviors and suggest other methods of enhancing employee whistle-blowing through human resource management. A validated scale is lacking to measure whistle-blowing in the food safety context, and little research has examined...

... such as principles, attitudes, values and motives – such skills being a function of an individual’s personality (Birkett, 1993 ; Cheetham and Chivers, 1998 ; Miller et al., 2001 ; Rainsbury et al., 2002). Human resources departments have used competency models effectively as a framework...

...Francisco García-Lillo; Enrique Claver-Cortés; Mercedes Úbeda-García; Bartolomé Marco-Lajara; Patrocinio Carmen Zaragoza-Sáez Purpose The purpose of this paper – based on the conviction that the human resource is by far the most strategic or distinctive resource available to firms competing...

... the organization rather than wasting organizational resources to retain them. Little is known about the underlying mechanism through which high-performance work practices are linked to organizationally relevant and valued attitudinal and behavioral outcomes. Performance Human resources Hotel...

...Chris Gibbs; Fraser MacDonald; Kelly MacKay Purpose – The purpose of this study is to explore the use and non-use of social media (SM) by North American hotels for human resource (HR) activities. Design/methodology/approach – This exploratory study used an online survey and a sampling frame...

...J. Bruce Tracey Purpose – The purpose of the paper is to present a review of the human resources (HR) research that has been published over the past ten years in discipline-based and hospitality-specific journals and identify key trends and opportunities for advancing future research. Design...

... at: milman@mail.ucf.edu © Emerald Group Publishing Limited 2014 In the theme park and attraction industry, where companies have large financial investments in human resources via recruiting and training, retention takes a greater significance. According to the International Association...

... by Ontario hotels. The results showed that the most concerned issues by the Ontario hoteliers are: lacking financial and government support, changing customer needs, increasing power of customer purchasing through the internet and the top Internal environment concern is related to the human resources...