... transformation only. Competitiveness level negatively moderates indirect relationships through assimilation and transformation. The findings highlight the importance of hospitality organizations’ knowledge management capabilities through acquisition, assimilation, transformation and exploitation processes...

...Muhammad Ashraf Fauzi Purpose The purpose of this study is to review the plethora of studies on knowledge management (KM) in the hospitality and tourism. The purposes of this paper through a bibliometric analysis via the VOSviewer tool are to analyze the current research stream and to assess...

... aims to propose a systematic knowledge management model to explore the causal links leading to the organizational crisis preparedness (OCP) level of integrated resorts (IRs) during the COVID-19 pandemic based on the intangible capital of organizational climate, dynamic capability, substantive...

... reveal ten dimensions that strongly adhere to knowledge management (KM) and the notions of the knowledge-based view of the firm. In addition, numerous differences in how the two groups perceived aspects of their careers transpire. Based on these findings, a conceptual framework was developed...

... Knowledge management Against this background, our paper develops and tests a research model that examines the interrelationships of LKH behavior, LFVC, FAB, creativity and job performance. More precisely, the objectives of our paper are to gauge: At a time of continuously evolving customer demands...

...Chih-Hsing Sam Liu; Tse-Ping Dong This paper aims to provide a new and novel viewpoint by using the blockchain perspective to discover the relationships between knowledge management, sustainability marketing and service improvement using 311 samples collected from tourism and hospitality firms...

...Mercedes Ubeda-Garcia; Laura Rienda; Patrocinio Carmen Zaragoza-Saez; Rosario Andreu-Guerrero © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only This study aims to analyze the relationships between knowledge management, internationalization...

... the perspective of bounded-rational decision theory. Knowledge hiding Decision-making Hospitality firms Front-line employee Bounded-rational Psychological reaction Knowledge management Knowledge sharing is key to service innovation, teamwork performance and sustainable competitiveness...

... are classified as local and non-local sources, and their effect on innovation is analyzed, distinguishing between incremental and radical innovations. Innovation Radical innovation Hotel industry Knowledge management Incremental innovation Intra-organizational knowledge Sources of external knowledge...

... Limited Licensed re-use rights only Knowledge management Publishing Hospitality and tourism research This commentary is based on observations of a tourism academic who has almost 30 years of experience in the field. How much do we really know about hospitality and tourism...

... Hotel industry Knowledge management Performance measures The study shows that intangible resources play an important role in achieving marketing innovation and financial performance. Because the hospitality industry is composed of firms with different characteristics, it would be relevant...

... of themes. A content analysis of these data also provided quantitative information for discussion in the results section. Ken Butcher can be contacted at: k.butcher@griffith.edu.au © Emerald Group Publishing Limited 2011 Knowledge management Hospitality management Customer service...

... discuss these specific areas of HIV knowledge. Hospitality management HIV Knowledge management Health education Human immunodeficiency virus (HIV) and acquired immune deficiency syndrome (Aids) have assumed pandemic status (Nyamathi et al., 2007) impacting negatively...