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Keywords: Scale development
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Journal Articles
International Journal of Contemporary Hospitality Management (2026) 38 (13): 199–218.
Published: 22 April 2026
... previously developed through qualitative research. Design/methodology/approach Drawing on friendship theory and prior qualitative research, an initial item pool was generated based on three core dimensions: disclosure, social support and activities. Following a widely recognized scale development...
Journal Articles
Faith on the Vegas strip: Measuring Islamic religiosity via ARC
Available to Purchase
International Journal of Contemporary Hospitality Management (2026) 38 (5): 1499–1523.
Published: 07 April 2026
... 2025 01 02 2026 07 02 2026 © 2026 Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Islamic religiosity Theory of planned behavior Hospitality services choice Gaming destinations Gambling Religiosity Scale development “Let a man...
Includes: Supplementary data
Journal Articles
Employees’ perceived service robot support: construct conceptualisation and scale development
Available to Purchase
International Journal of Contemporary Hospitality Management (2026) 38 (2): 771–790.
Published: 23 January 2026
..., we aim to conceptualise PSRS in the workplace and to develop a validated scale for PSRS . Following a rigorous multi-step scale development process, we used a five-stage mixed-methods design. The findings contribute to human resource management research by elucidating the multidimensional nature...
Journal Articles
Unveiling the role of entertainment in destination branding: developing and validating a scale for entertainment destination experience
Available to Purchase
International Journal of Contemporary Hospitality Management (2026) 38 (1): 270–290.
Published: 11 December 2025
... in destination branding. Design/methodology/approach Following rigorous scale development procedures, this study conducted four studies (i.e. item generation, item purification, scale refinement, and scale validation and model testing) to develop and validate the scale of EDE . Findings This study...
Includes: Supplementary data
Journal Articles
Scale development practice in hospitality and tourism: shaping the field
Available to Purchase
International Journal of Contemporary Hospitality Management (2026) 38 (1): 53–73.
Published: 10 September 2025
... in the field over time and suggest directions for future research. Design/methodology/approach Using the preferred reporting items for systematic reviews and meta-analyses ( PRISMA ) methodology for data collection, the authors analyzed 135 scale development and validation papers published from 1996...
Includes: Supplementary data
Journal Articles
Hotel App Quality (HAPQUAL): conceptualization and scale development
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International Journal of Contemporary Hospitality Management (2025) 37 (6): 2094–2113.
Published: 19 March 2025
... 2024 23 11 2024 04 01 2025 03 02 2025 09 02 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Smartphone application Application quality Scale development Platforms like the Apple App Store, boasting 1.96 million...
Includes: Supplementary data
Journal Articles
Expanding the domain of hospitality research: the hospitality virtue scale
Available to Purchase
International Journal of Contemporary Hospitality Management (2025) 37 (6): 1944–1962.
Published: 28 February 2025
.... © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Virtue Flourishing Empathy Embrace Execution Scale development Throughout its history as an academic discipline, hospitality research has been primarily conducted from an industry-level...
Journal Articles
Perceived inclusion climate for leader diversity: conceptualization and scale development
Open Access
International Journal of Contemporary Hospitality Management (2024) 36 (13): 77–96.
Published: 07 May 2024
... in relation to practices that encourage acceptance of demographically diverse leaders. This study aims to bridge this gap by developing the perceived inclusion climate for leader diversity (PICLD) scale. Design/methodology/approach The scale development process was carried out in five phases which...
Includes: Supplementary data
Journal Articles
Developing a scale is not enough: on the importance of nomological validity
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International Journal of Contemporary Hospitality Management (2024) 36 (10): 3233–3244.
Published: 12 February 2024
...Florian Kock; Adiyukh Berbekova; A. George Assaf; Alexander Josiassen Purpose The purpose of this paper, a critical reflection, is twofold. First, by comprehensively reviewing scale development procedures in hospitality research, a concerning lack of nomological validity testing is demonstrated...
Journal Articles
Event tourist experience value: multi-item scale development and validation
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International Journal of Contemporary Hospitality Management (2023) 35 (6): 2246–2266.
Published: 13 February 2023
... © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Event tourist Experience value Scale development In recent years, events have grown tremendously in number, variety and popularity (Armbrecht, 2021). More and more events are now widely...
Journal Articles
A co-created value scale for the hospitality service: applying a text mining approach
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International Journal of Contemporary Hospitality Management (2023) 35 (7): 2352–2373.
Published: 19 December 2022
...-D) logic perspective and develop a CCV scale for hospitality services. In addition to the conventional psychometric procedure for scale development, this study combined text-mining techniques and interviews to generate items to capture the concept of CCV comprehensively. Exploratory...
Journal Articles
Reflective and composite scales in tourism and hospitality research: revising the scale development procedure
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International Journal of Contemporary Hospitality Management (2023) 35 (2): 589–601.
Published: 19 September 2022
... to identify and assess composite scales. As such, this paper proposes updated guidelines by incorporating the confirmatory composite analysis to assess composite scales. This paper offers unique theoretical and methodological contributions to scale development literature, by identifying...
Journal Articles
Affective components of gastronomy tourism: measurement scale development and validation
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International Journal of Contemporary Hospitality Management (2022) 34 (9): 3278–3299.
Published: 09 June 2022
... experience, whereas the experiential system would intuitively judge the dining experience from feeling and mood. Both qualitative scale development and quantitative scale validation were conducted to ensure the psychometric properties of TAGES. With the focus group’s contributions and experts...
Journal Articles
Gastronomic trends and tourists’ food preferences: scale development and validation
Available to Purchase
International Journal of Contemporary Hospitality Management (2022) 34 (1): 201–230.
Published: 03 November 2021
...Reha Kılıçhan; Kurtuluş Karamustafa; Kemal Birdir Against the background briefly presented above, this study followed the best practices suggested and used by Lawshe (1975) , Churchill (1979) ; and DeVellis (2003), important experts in scale development and validation, to develop...
Journal Articles
The scale development of organizational culture on customer delight
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International Journal of Contemporary Hospitality Management (2020) 32 (10): 3067–3090.
Published: 27 August 2020
... in the hospitality industry. It expanded academically the current knowledge of organizational culture and customer delight. Customer delight Organizational culture Hospitality industry Scale development Customer satisfaction is essential for every business, and good customer service is one...
Journal Articles
Seasonal employee leadership in the hospitality industry: a scale development
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International Journal of Contemporary Hospitality Management (2020) 32 (6): 2195–2215.
Published: 09 April 2020
...Huseyin Arasli; Levent Altinay; Hasan Evrim Arici The results show that the measurement scale developed in this research provides considerable reliability, as well as convergent and discriminant validities. In particular, the findings confirmed a four-dimensional measurement scale of the SEL...
Journal Articles
Measuring hotel employee perceived job risk: dimensions and scale development
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International Journal of Contemporary Hospitality Management (2020) 32 (2): 730–748.
Published: 18 February 2020
... of HEPJR from a risk-source perspective. Scale development Hotel employee Accident causation theory Perceived job risk National Natural Science Foundation of China 41971182 Humanities and Social Sciences Science Foundation of Ministry of Education of China 19YJAZH097 Postgraduates...
Journal Articles
Developing a scale measuring customers’ servicescape perceptions in upscale hotels
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International Journal of Contemporary Hospitality Management (2020) 32 (1): 40–59.
Published: 29 November 2019
... re-use rights only Hotels Servicescape Hospitality marketing Scale development Physical environment Since Kotler (1973) coined the term “atmospherics” to describe the conscious designing of space to create effects in buyers, the physical space has been investigated for its...
Journal Articles
Scale to measure tourist value of destination restaurant service
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International Journal of Contemporary Hospitality Management (2019) 31 (7): 2827–2844.
Published: 07 June 2019
... was developed using a three-stage process: initial item generation, scale development and scale evaluation. A total of 369 self-administered questionnaires validated the developed scale. Findings The results showed five dimensions of value of destination restaurant services: service quality value, authentic...
Journal Articles
A scale development study of CSR: hotel employees’ perceptions
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International Journal of Contemporary Hospitality Management (2019) 31 (4): 1857–1884.
Published: 26 February 2019
...Annie Ko; Andrew Chan; Simon C.K. Wong Organizational behaviour Human resource management Corporate social responsibility Scale development Dimensionality of perceived corporate social responsibility Hotel employees’ perceptions Despite the proliferation of CSR research that focuses...
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