...Trishna G. Mistry; Luana Nanu; Laur-Ann Daley Purpose This study aims to examine how servant leadership and leader encouragement of creativity impact Millennial employees’ creativity and intention to stay in the hospitality industry, using self-enhancement theory. Design/methodology/approach...

...Taegoo Terry Kim; Osman M. Karatepe Purpose This paper aims to examine the parallel and serial multiple mediating effects of job insecurity (JIS) and occupational self-efficacy (OSE) in the association between servant leadership and work engagement (WENG). Design/methodology/approach Data...

...Jiajing Hu; Lin Xiong; Mengying Zhang; Chen Chen Purpose Drawing on social learning theory and conservation of resources theory, this study aims to investigate how servant leadership (SL) is linked to employees’ pro-customer deviance (PCD) through the serial mediating effects of perceived...

... Drawing from theory of organizational creativity, servant leadership (SEL), social exchange and social learning theories, this paper aims to propose a research model where climate for creativity mediates the influence of SEL on management innovation and innovative behavior. The model also investigates...

...Alireza Nazarian; Peter Atkinson; Pantea Foroudi; Dilini Edirisinghe Applications of servant leadership are particularly fruitful in the hospitality industry given its people orientated nature (Brownell, 2010). The most important aspect of servant leadership is that leaders should influence...

...Dioni Elche; Pablo Ruiz-Palomino; Jorge Linuesa-Langreo © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only This paper aims to process underlying the relationship between supervisor servant leadership and employee organizational citizenship...

... work engagement (WENG) mediates the effects of servant leadership (SL) and authentic leadership (AL) simultaneously on career satisfaction and adaptive performance. It also aims to test whether SL better explains WENG and the aforesaid outcomes than AL. This paper used time-lagged data collected...

...Ali Bavik Purpose The purpose of this study is two-fold. First, it systematically reviews and synthesizes research on servant leadership in management and hospitality management literature. Second, by reviewing and comparing the characteristics of the hospitality industry and servant leadership...

...Kaye Kye-Sung Chon; Judit Zoltan Purpose This study aims to determine the possible role of servant leadership (SL) in meliorating critical issues in the contemporary hospitality industry by synthesizing literature on SL, examining benefits and deriving future research propositions. Design...

... The results reveal that servant leadership has a positive effect on bonding and bridging, which is mediated by employees’ social interactions with peers inside and outside their groups, respectively. Research limitations/implications The findings suggest that hotel managers should adopt servant leadership...

...Yijiao Ye; Yijing Lyu; Yanzhen He There are three key distinctions between servant leadership and other leadership styles. First, compared with transformational and empowering leaders who inspire their followers to perform better to achieve organizational goals, servant leaders genuinely focus...

...Shiva Ilkhanizadeh; Osman M. Karatepe Drawing from servant leadership (SL) and social exchange theories, our study investigates trust in organization (TIO) as a mediator of the impact of SL on job, career and life satisfaction. A time-lagged survey design was used to gather data from...

... leadership and service-oriented OCBs. They also found that service-oriented OCBs fully mediated the influence of PsyCap on customer value co-creation. Our study attempts to fill various research gaps and in so doing contribute to understanding about PsyCap as a mediator of the influence of servant...

...Mustafa Koyuncu; Ronald J. Burke; Marina Astakhova; Duygu Eren; Hayrullah Cetin Purpose – The aim of this article is to examine the relationship of service employees perceptions of servant leadership provided by their supervisors/managers and employee’s reports of service quality provided...