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Keywords: Training management
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Journal Articles
International Journal of Contemporary Hospitality Management (1994) 6 (1-2): 14–18.
Published: 01 February 1994
... the importance of gradual, evolutionary development so as to capture the hearts and minds of managers and operatives alike. © MCB UP Limited 1994 Hotel and catering Managers Organizational change Quality TQM Training Training management They say quality, TQ, TQM, TQC or whatever term you...
Journal Articles
International Journal of Contemporary Hospitality Management (1994) 6 (1-2): 25–29.
Published: 01 February 1994
... Quality circles Teamwork TQM Training Training management International Computers Ltd (ICL) is one of the most successful British information technology companies, yet during the early 1980s it teetered on the brink of bankruptcy[ 1 , 2 [. One of the management innovations which saved...
Journal Articles
International Journal of Contemporary Hospitality Management (1994) 6 (1-2): 9–13.
Published: 01 February 1994
... 2 . For the military there were a number of novel ideas: for example, there was no immediate appreciation of the need for marketing,inspection and test, and disposal after use. Army Catering ISO 9000 Organizational change Quality assurance Quality control Training Training management...
