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1-4 of 4
Keywords: Value for money
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Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (10): 3473–3490.
Published: 04 September 2025
...Filippo Boccali; Marcello Mariani; Franco Visani Purpose The purpose of this study is to: 1) develop a brand-new index of value for money ( VFM ) leveraging Data Envelopment Analysis ( DEA ) methodology: the “DEA VFM”; 2) validate the “DEA VFM” index; 3) compare the “DEA VFM” with the Booking.com...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (7): 2491–2512.
Published: 17 April 2025
... the perception of value for money and downstream purchase intention, whereas the presence of horizontal gaps moderates the main effect of vertical gaps. Practical implications This study provides practical insights for designing future mystery marketing campaigns in hospitality industry. Industry...
Journal Articles
International Journal of Contemporary Hospitality Management (2019) 31 (2): 855–873.
Published: 13 February 2019
...Ana Brochado; Paulo Rita; Cristina Oliveira; Fernando Oliveira Purpose This paper aims to identify the main themes shared in online reviews by airline travellers, as well as which of these themes were linked with higher and lower value for money ratings. Design/methodology/approach...
Journal Articles
International Journal of Contemporary Hospitality Management (2018) 30 (5): 2268–2286.
Published: 14 May 2018
...Rajesh Rajaguru; Najmeh Hassanli This study contributes to the hospitality literature by investigating how hotel star rating moderates the relationship of value for money and service quality on leisure and business guests’ satisfaction and WOM recommendation. Service quality Value...
