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1-20 of 31
Keywords: Work engagement
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Journal Articles
International Journal of Contemporary Hospitality Management (2026) 38 (3): 940–961.
Published: 05 February 2026
...I-Shuo Chen Purpose This study aims to examine how home demands and resources shape work engagement and job performance, and investigate the moderating role of online leisure engagement. Grounded in the work–home resources (WH-R) model, this study incorporates nontraditional home dynamics...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (6): 2072–2093.
Published: 28 March 2025
...You Wu; Gang Xu; Shengqi Wang; Muhammad Asghar Purpose This paper aims to examine the relationship between inclusive leadership and employee turnover intention by identifying job embeddedness and work engagement as mediators and person−organization value congruence as a moderator. Design...
Journal Articles
International Journal of Contemporary Hospitality Management (2025) 37 (3): 997–1015.
Published: 01 January 2025
... The results discovered that employees’ AI awareness has a positive relationship with their work engagement and AI boycott through two paths. The promoting path involves recovery level, while the hindering path includes job insecurity. In addition, the estimates showed that AI awareness has a great indirect...
Journal Articles
International Journal of Contemporary Hospitality Management (2024) 36 (6): 1766–1783.
Published: 18 July 2023
...-regulation, this research identifies work–family balance self-efficacy (WFBSE) as a motivational mechanism through which POQ affects work engagement. Additionally, it proposes flexibility human resource (HR) practices as a key moderator of this process. Design/methodology/approach This research collected...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2024) 36 (1): 312–328.
Published: 28 April 2023
...Yijing Lyu; Hong Zhu; Emily G. Huang; Yuanyi Chen Purpose The purpose of this paper is to propose a research model in which coworker service sabotage influences hospitality employees’ service creativity via work engagement. It also aims to test the moderating effect of sensitivity...
Journal Articles
Xinyuan (Roy) Zhao, Jiale Wang, Anna Mattila, Aliana Man Wai Leong, Zhenzhen Cui, Zaoning Sun, Chunjiang Yang, Yashuo Chen
International Journal of Contemporary Hospitality Management (2023) 35 (12): 4428–4450.
Published: 21 April 2023
... and performance. Specifically, such trickle-down effects can be explained via two cross-level mechanisms of the supervisors’ job crafting on the subordinates’ work engagement and performance: social learning mechanism and job demands-resources mechanism. Design/methodology/approach A three-wave cross-lagged...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (12): 4297–4312.
Published: 28 March 2023
... et al., 2021). Quiet quitting Withdrawal behavior Work engagement Organizational citizenship behavior Extra-role performance Generations While COVID-19 and its consequences have fueled quiet quitting from a macro (i.e. societal) level, factors at the micro (i.e. organizational...
Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (3): 848–870.
Published: 05 October 2022
...Taegoo Terry Kim; Osman M. Karatepe Purpose This paper aims to examine the parallel and serial multiple mediating effects of job insecurity (JIS) and occupational self-efficacy (OSE) in the association between servant leadership and work engagement (WENG). Design/methodology/approach Data...
Journal Articles
International Journal of Contemporary Hospitality Management (2022) 34 (5): 1649–1667.
Published: 08 February 2022
...Yongrui Guo; Xinyi Hou Work engagement is the proficient integration of positive emotions and strong motivations in the workplace and is an important reason for organizations to relieve situational pressure and obtain sustainable competitive advantages (Ozturk et al., 2021 ; Yan et...
Journal Articles
International Journal of Contemporary Hospitality Management (2022) 34 (2): 782–807.
Published: 16 December 2021
...Jeevan Jyoti; Dimple Purpose The purpose of this study is to examine the role of work engagement (WE) and group cohesion (GC) in the context of fun at workplace (FAW) and its outcomes. Design/methodology/approach In total, 753 employees of fast food chain restaurants in India have been...
Journal Articles
International Journal of Contemporary Hospitality Management (2022) 34 (2): 509–533.
Published: 01 December 2021
...Emmanuel Twumasi Ampofo; Osman M. Karatepe Purpose This paper aims to examine the impacts of links, fit and sacrifice as the sub-dimensions of on-the-job embeddedness (JE) on turnover intentions through the mediating roles of affective organizational commitment (AOC) and work engagement (WENG...
Journal Articles
International Journal of Contemporary Hospitality Management (2021) 33 (9): 2950–2969.
Published: 08 July 2021
... participated. Partial least squares structural equation modeling was used for the data analysis. Findings The study identified that restaurant employees’ challenge appraisals toward STARA awareness positively influenced ICP. This relationship is positively mediated by employees’ work engagement...
Journal Articles
International Journal of Contemporary Hospitality Management (2021) 33 (2): 670–692.
Published: 23 January 2021
... empowerment Work engagement Service-oriented organizational citizenship behavior This research developed a conceptual model for the hospitality industry based on the employee-organization relationship using the social exchange theory as the theoretical framework. This study aims to consider...
Journal Articles
International Journal of Contemporary Hospitality Management (2020) 32 (7): 2345–2364.
Published: 18 May 2020
... the understanding of psychological mechanisms linking perceived CSR and customer orientation by identifying the mediating role of work engagement; and extend the employee-specific boundaries by investigating the conditional indirect effects of person-organization fit. This study enriches previous CSR...
Journal Articles
International Journal of Contemporary Hospitality Management (2020) 32 (6): 2075–2095.
Published: 08 January 2020
... work engagement (WENG) mediates the effects of servant leadership (SL) and authentic leadership (AL) simultaneously on career satisfaction and adaptive performance. It also aims to test whether SL better explains WENG and the aforesaid outcomes than AL. This paper used time-lagged data collected...
Journal Articles
International Journal of Contemporary Hospitality Management (2019) 31 (12): 4462–4481.
Published: 29 August 2019
...Nur Hidayah Che Ahmat; Susan Wohlsdorf Arendt; Daniel Wayne Russell Purpose This study aims to generate novel insights about minimum wage policy implementation through a joint assessment of the mediating roles of work motivation, work engagement and job satisfaction in predicting outcomes...
Journal Articles
International Journal of Contemporary Hospitality Management (2019) 31 (3): 1367–1389.
Published: 14 February 2019
...Taegoo Terry Kim; Osman M. Karatepe; Ung Young Chung The findings illustrate that PS alleviates role stress and job tension, while it fosters work engagement and service performance. PS is a panacea to the deleterious impact of role stress on job tension. As expected, role stress heightens job...
Journal Articles
International Journal of Contemporary Hospitality Management (2019) 31 (4): 1684–1701.
Published: 13 February 2019
..., this study aims to address this research gap by exploring how job resourcefulness influences job crafting and by clarifying the mediating role of work engagement. Chien-Yu Chen can be contacted at: dustinchen@mail.chihlee.edu.tw 09 05 2018 28 07 2018 06 10 2018 06 11 2018 18...
Journal Articles
International Journal of Contemporary Hospitality Management (2019) 31 (3): 1166–1182.
Published: 12 February 2019
.... Transformational leadership Customer-oriented behaviours Organizational social capital Work engagement Casual dining restaurants 08 02 2018 15 05 2018 18 08 2018 04 10 2018 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only...
Journal Articles
International Journal of Contemporary Hospitality Management (2019) 31 (3): 1525–1542.
Published: 12 February 2019
...Levent Altinay; You-De Dai; Janet Chang; Chun-Han Lee; Wen-Long Zhuang; Ying-Chan Liu This study aims to explore the mediating effects of role overload and job security on the relationship between leader–member exchange and work engagement and simultaneously examines the impact of role...
