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In noting the human being′s propensity to value and evaluate, explores five levels of assessment from the casual to the very serious and rigorous. A distinction is made between management or normative appraisals and leadership or discretionary evaluations for organizational improvement and making a difference. The importance of rigorous assessment of the school by the school head or principal is underscored in the discussion of the why, what, and how of school evaluation for management and leadership by the head or principal.

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