... management and evaluation methods, on student satisfaction for innovation and entrepreneurship education. Design/methodology/approach This study uses a quantitative survey design at a single Jordanian university. Data were gathered using an item-based questionnaire. The survey was distributed...

...Shahidul Islam; Tamanna Ferdush Nisho; Sumi Akter Purpose This study examines the effect of teacher transformational leadership on university brand performance through student academic performance and student satisfaction toward the university. Further, this research examines the moderating role...

..., generational differences, government support reality from policies to infrastructure and management philosophy readiness in developing countries amongst other factors. Practical implications Resources and skills are amongst the factors that were found to affect students’ satisfaction with online education...

...Amal Abdulla Al Hassani; Stephen Wilkins Purpose Universities worldwide struggle to retain students, so it is important to identify the factors that may improve retention levels. The research investigates key factors that have an impact upon student satisfaction and students' staying...

... these variables in conventional and e-business, and education explored a positive relationship (Pham et al., 2019). However, limited research examining e-learning service quality affects students' satisfaction (Martínez-Argüelles and Batalla-Busquets, 2016). Pham et al. (2019) argued that all...

... established by consumer researchers to test the hypothesis that university social responsibility (USR) would predict student loyalty, but that this relation would be mediated by perceived service quality, student satisfaction, and student trust in their university. Design/methodology/approach Fee-paying...

...Ahmad Raza Bilal; Tehreem Fatima; Khyzer Bin Dost; Muhammad Kashif Imran Purpose Students' satisfaction is termed as their subjective evaluation of the fulfillment of expectations and pleasure experienced from the teaching services. This study intends to examine the role of teachers' work...

...I.M.S. Weerasinghe; R. Lalitha S. Fernando Purpose The purpose of this paper is to explore the impacts of university facilities on student satisfaction at regional state universities in Sri Lanka. Design/methodology/approach In order to accomplish the proposed object quantitative research...

.... Findings University reputation and student trust were found to be significant predictors of student identification with each partner institution, and student-university identification was a significant predictor of student satisfaction, loyalty and extra-role behaviours towards both the local and foreign...

... that brand association, student trust, and commitment were significantly related to student satisfaction. Brand association has a direct influence on student trust, commitment, and satisfaction in higher education institutions. Student trust and commitment also had a direct influence on student satisfaction...

... of the service quality literature, there is insufficient work in the private tertiary educational sector (PTES). Thus, the purpose of this paper is to examine the relationships between service quality, student satisfaction, and behavioural intentions in the PTES, using Singapore as a case study. Design...

... – The findings reveal that not all service augmenters are equally important in creating student satisfaction. Campus life and maintenance augmenters are found to be the crucial elements in generating satisfaction for international students. The results also suggest that satisfied students are more likely...

... the teaching and non-teaching antecedents of student satisfaction and their five constructs (academic experience, teaching quality, campus life, facilities and placement support) and current and intended retention. Standard multiple regressions were run to measure the β and significant values...

... year since 2006/2007, we can apply panel data methods to reduce the potential for omitted variable problems. Findings – Student satisfaction with teacher guidance, materials and social environment plays an important role in stimulating effort both in class and with homework. Satisfaction...

...Nara Martirosyan Purpose – The purpose of this paper is to investigate factors that affect student satisfaction in college environment in Armenian Higher Educational Institutions (AHEIs). Design/methodology/approach – This study used an ex-post facto, non-experimental approach...

... analysis were used to estimate the relationship and significance of the variables. Findings Teaching quality and variables directly associated with the students’ programme of study had the most significant impact on student satisfaction; thus emphasizing the need for recruitment and development of high...

...Stephen Wilkins; Melodena Stephens Balakrishnan Purpose Given that there exists in the literature relatively little research into student experiences in transnational higher education, the purpose of this paper is to identify the determinants of student satisfaction at international branch...