... the students' perspective is indispensable. Further, as a pioneer in examining OLQUAL outcomes in the online education context, we assert that satisfaction, trust and loyalty is a global assessment that follows the evaluation of OLQUAL. A model that delineates the perceived OLQUAL and its relationship...

... where undertaken. Findings The results indicate that a supportive group climate in school leader teams is the strongest predictor of the principals’ learning outcomes. Moreover, trust to the superintendent and having a competent municipal school owner apparatus also predicted this form...

...Hayford Amegbe; Charles Hanu; Farouq Mensah Purpose The purpose of this paper is to examine the role of employees’ behavioural factors in increasing students’ loyalty. It specifically examines the direct and indirect mediations between employees’ service quality, trust and intimacy. The focus...

...Frauke Meyer; Deidre M. Le Fevre; Viviane M.J. Robinson Purpose The notion of vulnerability underlies relationships of trust. Trust between leaders and staff is needed to solve concerns that hinder equity and excellence in teaching and learning. The purpose of this paper is to examine whether...

..., and makes the argument that most of these ethical issues are rooted in a breakdown of the admissions system in two areas – access and trust. Part II of the trilogy focuses on the ethical pressures that are encountered by various types of post‐secondary educational institutions as the admissions process...

...Aamir Ali Chughtai; Finian Buckley Purpose The main purpose of this paper is to examine the effects of faculty's trust in the school principal on three school outcomes, namely, self‐reported in‐role job performance (IRP), organizational citizenship behaviour (OCB) and learning goal orientation...

... of the program. © Emerald Group Publishing Limited 2007 Leadership development Training packages Higher education Trust Higher education has a very long tradition for emphasising academic leadership. The chair‐faculty system and the influence of the distinguished professor were for a long...

.... The support of the group will follow. The key is to influence horizontally, not vertically. By capturing the assistance of trusted students, teachers, or parents, the leader is on the way to gaining the favor of that group. Ask a respected veteran teacher to help you initiate an innovative program and reduce...

...Page A. Smith; Larry L. Birney Purpose This research aims to analyse student bullying and faculty trust in elementary schools in the state of Texas. Design/methodology/approach Two dimensions of school bullying (teacher protection and student bullying) and three aspects of faculty trust...

...Wayne K. Hoy; C. John Tarter The concept of organizational justice is defined, and, based on a review of the literature, ten principles of organizational justice are elaborated. Similarly, the elements of faculty trust are conceptualized and discussed. Then, a model of organizational justice...

... features of appraisal effectiveness. Significant features are associated with relationships based on high trust and openness which, in turn, can lead to problem resolution and improved performance. An outline of how training can be targeted at helping appraisers to establish such relationships is provided...

...Geoffrey Newcombe; John McCormick; Fenton Sharpe Suggests that a desire on the part of teachers to be more involved in the corporate affairs of the school may stem from a lack of trust in the decision makers and the decision‐making processes. To assist those involved in the management of schools...