...Joakim Aspeteg; Jakob Rehme; Jonathan Gosling; Johan Holtström Purpose This case study explores a high-tech defence company, focusing on procurement’s mediating role in enabling supply chain integration (SCI) within complex engineer-to-order (ETO) projects. The study aims to examine how...

... these conclusions and limits the development of PI theory and practice. Design/methodology/approach We examine the main characteristics of the dominant paradigm in PI research and then propose an alternative perspective drawing on research in management innovation and complexity. Findings from two empirical...

... of the most critical questions is how to adequately quantify what constitutes overcrowding and determine implications for operations management in improving service efficiency. This paper aims to discuss the aforementioned. Design/methodology/approach The authors propose the time and class complexity...

...M. Cristina De Stefano; Maria J. Montes-Sancho Purpose Climate change requires the reduction of direct and indirect greenhouse gas (GHG) emissions, a task that seems to clash with increasing supply chain complexity. This study aims to analyse the upstream supply chain complexity dimensions...

...Ville Eloranta; Marco Ardolino; Nicola Saccani 30 08 2020 19 01 2021 08 04 2021 13 04 2021 This study makes a theoretical connection between servitization research and complexity management research, especially within the digital-servitization context. We focus...

... centrality and ego network density. Findings The results of the analysis suggest that compared to unaffected firms, the affected firms experience changes in their supply network structures tending toward lower complexity measured by in-degree centrality, out-degree centrality and ego network density...

... the complexity of the service offering (service complexity) affects the uncertainty during service operations in engineering services. Specifically, the authors compare the existence of organisational, relational, environmental and technological uncertainty in maintenance services and performance-based services...

... Publishing Limited Licensed re-use rights only The purpose of this paper is to examine the nature of supply chain complexity and extend this with literature developed within the project domain. The authors use the lens of ambidexterity (the ability both to exploit and explore) to analyse responses...

... to classify and manage different endeavors. A process can be most simply defined as a system (Pall, 1999) for transforming inputs into outputs in order to produce an outcome for a client. A project, on the other hand, is a temporary and complex endeavor in which one engages to produce a specified...

...Hendryk Dittfeld; Kirstin Scholten; Dirk Pieter Van Donk Purpose While systems theory explicitly considers interactions as part of a system’s complexity, supply chain complexity (SCC) is mostly conceptualized and measured as a linear summation of several aspects. The purpose of this paper...

...Frank Wiengarten; Muhammad Usman Ahmed; Annachiara Longoni; Mark Pagell; Brian Fynes Purpose The purpose of this paper is to empirically investigate the impact of complexity on the triple bottom line by applying information-processing theory. Specifically, the paper assesses the impact of internal...

...Harvey Maylor; Neil Turner We were assisted in our journey by Cicmil et al. (2009) who used the classification of complexity in projects and the complexity of projects to describe two approaches to complexity in the PM literature. The first denoted a rationalist approach...

... companies in 12 sectors. Using the concept of product complexity, sectors were grouped using the Complex Products and Systems (CoPS) typology: non-complex products, complex products and systems. Findings – Motivations to servitise were categorised as competitive, demand based (i.e. derived from...

.... Findings – Use of APS systems was especially appropriate in support of S&OP processes in complex planning environments and when S&OP aims were ambitious. ITO dimensions were important influences on successful APS system use in most contexts. APS systems were not considered appropriate when having...

...Dr Mickey Howard and Dr Nigel Caldwell; Martin Spring; Luis Araujo Purpose – The paper argues that indirect capabilities – the ability to access other organizations' capabilities – are an important and neglected part of firm strategy in procuring complex performance (PCP) settings...

...Dr Mickey Howard and Dr Nigel Caldwell; Jens Roehrich; Mike Lewis Purpose – While previous studies explored the argument that allies the notion of complexity to the complex product-service offerings being procured, this paper aims to explore whether there is a corollary with exchange governance...

...Joana Geraldi; Harvey Maylor; Terry Williams Purpose The purpose of this paper is to contribute to operations management (OM) practice contingency research by describing the complexity of projects. Complexity is recognised as a key independent (contingent) variable that impacts on many subsequent...