...John Storey; Caroline Emberson; David Reade Purpose It has been suggested that “customer responsive supply‐chain management” and “agile supply‐chain management” are necessary for the new competitive conditions. However, there is an enormous gap between the idealised prescription and actual...

... Supply‐chain management Dairy industry Agriculture New Zealand In the very first chapter of their well‐known textbook on logistics management, Stock and Lambert (2001) presented an account of the historical development of the subject. The earliest instance of scholarly writing on logistics...

.... It's hard to get that level of integration, and even if we could, we do not want to give up control of something that is critical to the customer's driving experience. © MCB UP Limited 2003 Supply‐chain management Buyers Supplier relations Case studies To address...

... to the process. © MCB UP Limited 2002 Supply‐chain management Green issues Environmental audit Business strategy In order to green this supply chain, from the practitioners’ point of view companies have integrated the ideas of: green purchasing; total quality management, in terms...

...Hugo Rivard‐Royer; Sylvain Landry; Martin Beaulieu Due to the diversity of its players, the American healthcare sector has experimented with different types of integrated supply chain management systems for medical supplies. In the 1980s, US distributors were offering customers the so‐called...

... chain (Forrester, 1962; Wilding, 1998). © MCB UP Limited 2002 Suppliers Customers Supply‐chain management Methodology Entropy This section has defined the role of operational complexity within supplier‐customer systems. There are six further sections to this paper. The paper...

... chain. © MCB UP Limited 2001 Vendor rating Analytical hierarchy process Supply‐chain management During the last decade, the business environment all over the globe has experienced significant changes. In particular, the purchasing environment has become one of the most crucial...

... by Mentzer et al. (1992) and LaLonde and Auker (1995) showed growth trends of IT usage in logistics. © MCB UP Limited 2001 Supply‐chain management Logistics Singapore The scope and role of logistics have changed dramatically in recent years. Logistics has traditionally played...

... this context to facilitate the development of Internet‐based manufacturing planning and control. © MCB UP Limited 2001 Planning Supply‐chain management Internet Manufacturing Information systems The objective of the Dynamic Operations Management Across the Internet (DOMAIN) research...

... the operations function to manage for materials quality and flow, as well as supporting practices that ensure coordination across different organizational units and different hierarchical layers. © MCB UP Limited 2001 Supply‐chain management Performance Surveys Theory Quality management...

...Pietro Romano; Andrea Vinelli Supply chain management (SCM) is conceived by academics and practitioners as either an extension of logistics or an all‐encompassing approach to business integration. From the authors’ point of view, SCM involves not only logistic activities but also other processes...

... survey, augmented by semi‐structured interviews with SMMs. Factor analysis and multiple regression analysis were used to provide an understanding of the underlying processes. © MCB UP Limited 2001 Supply‐chain management Small‐ to medium‐sized enterprises Manufacturing Customers Growth...

...A. Gunasekaran; C. Patel; E. Tirtiroglu © Emerald Group Publishing Limited 2001 Supply-chain management Performance measurement Customer satisfaction In today’s markets, technological and competitive forces are changing at an ever-increasing rate. To respond to these forces...

... as the pinnacle of their quality aspirations (McTeer and Dale, 1996). Companies do not have to attain ISO 9000 certification if they fully understand the true nature of a good quality assurance system. TQM Implementation Small‐ to medium‐sized enterprises Case studies Supply‐chain management...

... studies. Finally, a new categorisation for supply networks is presented, using the type of product as a differentiator. We suggest that the degree of product differentiation may also be expected to influence how supply networks are managed. While little research in supply chain management has...

... techniques from complexity research in real‐life supply‐chain management and to interpret their usefulness. Supply chains, i.e. the material flows from production facilities through various refining, forwarding and distributing units up to the end customers, are truly dynamical systems with an impact...

...Keah‐Choon Tan; Vijay R. Kannan; Robert B. Handfield; Soumen Ghosh Total quality management, supply base management, customer driven corporate policy, and other elements of supply chain management are frequently cited as strategic options to achieve competitive success in the 1990s. However...

...‐capacity warehouse. Caron et al. (1998) evaluate two simple routing heuristics in a manual single cross‐aisle warehouse. This paper compares four routing heuristics to optimal in both random and volume‐based storage warehouses. © MCB UP Limited 1999 Supply‐chain management...

... Communications technology Supply-chain management Strategy USA The volume of electronic commerce (EC) for US business transactions is expected to increase from $8 billion in 1996 to $327 billion by the year 2002 (Radstaak and Ketelaar, 1998). The purchasing organization seems to be following...

...Bert Meijboom Principles of supply chain management are discussed in relation to the modifications, extensions, and challenges currently prevalent in internationally operating companies. The central issue is: How do international operations affect common SCM principles? First, insights from...