Remote or related? A mental health service user's perspective on leadership Available to Purchase

The author provides a mental health service user's perspective on leadership, arguing that users should be empowered by services to lead their own lives. In order to do so, leaders in services should have human and emotional skills because their decisions have human and emotional consequences. She argues that leadership and power sharing should happen throughout the organisation, rather than being concentrated at the top. Related and responsible rather than remote leadership may be more likely to lead to better mental health services. User experience is valuable for leadership.