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Keywords: Volunteering projects
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Journal Articles
Outside‐in service design
Available to Purchase
International Journal of Leadership in Public Services (2009) 5 (3): 43–49.
Published: 24 November 2009
... and environment of a particular community. Using the example of volunteering projects, the authors identify nine key factors that impact on the effective implementation of projects and suggest that consideration of these should form a template for other outside‐in analyses by leaders. The authors pose a series...
