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Journal Articles

The risks and returns of new public management: political business

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Belinda Luke, Kate Kearins, Martie‐Louise Verreynne
Journal: International Journal of Public Sector Management
International Journal of Public Sector Management (2011) 24 (4): 325–355.
https://doi.org/10.1108/09513551111133489
Published: 31 May 2011
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Journal Articles

Public service productivity: how to capture outputs?

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Aki Jääskeläinen, Antti Lönnqvist
Journal: International Journal of Public Sector Management
International Journal of Public Sector Management (2011) 24 (4): 289–302.
https://doi.org/10.1108/09513551111133461
Published: 31 May 2011
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Journal Articles

Australian Federal Police drug investigations: benefit‐cost analysis

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Michael McFadden, Toni‐Lee Porter
Journal: International Journal of Public Sector Management
International Journal of Public Sector Management (2011) 24 (4): 368–378.
https://doi.org/10.1108/09513551111133506
Published: 31 May 2011
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Journal Articles

An inquiry into the strategic‐operational role of performance management in local government

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Rodney McAdam, Tim Walker, Shirley‐Ann Hazlett
Journal: International Journal of Public Sector Management
International Journal of Public Sector Management (2011) 24 (4): 303–324.
https://doi.org/10.1108/09513551111133470
Published: 31 May 2011
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Journal Articles

Targeted criteria performance improvement: An investigation of a “most similar” UK police force

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Harry Barton, Malcolm J. Beynon
Journal: International Journal of Public Sector Management
International Journal of Public Sector Management (2011) 24 (4): 356–367.
https://doi.org/10.1108/09513551111133498
Published: 31 May 2011
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Journal Articles

Delivering and measuring success in the public sector

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Christopher Seow, Mik Wisniewski
Journal: International Journal of Public Sector Management
International Journal of Public Sector Management (2011) 24 (4)
https://doi.org/10.1108/ijpsm.2011.04224daa.001
Published: 31 May 2011
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Journal Articles

Performance measurementfor stakeholders: The case of Scottish local authorities

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Mik Wisniewski, Derek Stewart
Journal: International Journal of Public Sector Management
International Journal of Public Sector Management (2004) 17 (3): 222–233.
https://doi.org/10.1108/09513550410530153
Published: 01 May 2004
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Journal Articles

Using the statutory audit to support continuous improvement in Scottish local authorities

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Mik Wisniewski, Derek Stewart
Journal: International Journal of Public Sector Management
International Journal of Public Sector Management (2001) 14 (7): 540–555.
https://doi.org/10.1108/09513550110411653
Published: 01 December 2001
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Journal Articles

Measuring service quality in local government: the SERVQUAL approach

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Mike Donnelly, Mik Wisniewski, John F. Dalrymple, Adrienne C. Curry
Journal: International Journal of Public Sector Management
International Journal of Public Sector Management (1995) 8 (7): 15–20.
https://doi.org/10.1108/09513559510103157
Published: 01 December 1995
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